Nafs Ahmad

Nafs Ahmad Email | Upwork Summary: Results-driven virtual assistant and digital marketing expert with 6+ years of experience helping businesses achieve tangible growth. Adept at streamlining operations, crafting compelling content, including visuals, and executing data-driven marketing strategies across diverse industries. Proven ability to manage multiple projects, prioritize tasks, and communicate effectively. Passionate about exceeding client expectations and fostering long-term partnerships. Skills ● Virtual Assistant: Email Management, Calendar Management, Task Prioritization, CRM & Customer Support (HubSpot, Zendesk, Intercom) ● Digital Marketing: Social Media Marketing (Hootsuite, Meta Business Suite, Slack), Email Marketing (MailerLite, MailChimp), Content Creation, SEO Optimization, Lead Generation & Management, Google Ads, Meta Ads, Analytics ● Book Marketing: Platform Management (Amazon, StoryOrigin, Bookfunnel, BookBub, Goodreads), Targeted Advertising, Community Management, Content Creation & Promotion, Email Marketing ● Content & Project Management: Data Entry, Content Management WordPress, Wix), Book Formatting, Asana, Trello, Monday.com ● Graphic Design: Canva (proficiency in creating social media graphics, presentations, marketing materials, etc.) Professional Experience: Worldbinding Books | Digital Marketing Assistant | Nov 2021 - Present (Remote) ● Executed social media campaigns across platforms, including creating visually engaging graphics using Canva, leading to a 20% increase in follower engagement. ● Created and implemented targeted email marketing campaigns, incorporating compelling visuals designed in Canva, resulting in a 15% boost in click-through rates. ● Developed blog content and optimized website for search engines, including designing informative and eye-catching infographics using Canva. ● Managed book launches and author marketing efforts, utilizing Canva to create promotional materials like book covers, social media posts, and author bios. ● Provided administrative and project management support for the marketing team. Mali & Joe Books | Digital Marketing Virtual Assistant | Sep 2022 - Oct 2022 (Remote) ● Performed data entry, content creation, and content management tasks to streamline marketing operations. ● Supported book marketing efforts through platform management, targeted advertising, and email list building. ● Assisted with book formatting and ensured adherence to industry standards. ● Delivered projects on time and within budget, exceeding client expectations. Recreation Homes | Real Estate Virtual Assistant | 2019 - 2021 ● Streamlined communication and scheduling, improving agent productivity by 30%. ● Managed lead generation and nurturing campaigns, increasing qualified leads by 25%. ● Created and maintained property listings, social media content, and marketing materials, often leveraging Canva for visual consistency and effectiveness. ● Provided responsive customer service and support to clients and agents. Certification: Google Digital Marketing Certificate Hubspot Inbound Marketing Certificate Hubspot Inbound Marketing Certificate Education: BSc in Fisheries and Aquaculture | Kogi State University, Nigeria, 2020