LOLADE JINADU | ADMINISTRATIVE VIRTUAL ASSISTANT--
Linkedin Profile
Working Remotely
Data Entry | Web Research | Email Management | Customer Support
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Administrative Virtual Assistant with 2+ years of experience providing executive-level
support and managing high-volume customer inquiries.
Skilled in conducting in-depth web research and data mining to support informed
decision-making.
Strong communication and Management skills with attention to detail, committed to
enhancing productivity and client satisfaction in remote work environments.
Work Experience
Executive Virtual Assistant
Aug 2024 - Present
Canonical - (CEO)
Remote
● Successfully handled and Organized data entry tasks and consistently met deadlines.
● Effectively manage emails weekly and ensure prompt responses, prioritization, and
coordinated schedules to optimize workflow.
● Conducted web research projects, Gathering Techniques, and compiling data that
improved team decision-making.
Customer Support Representative
Oriflame
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Jan 2022 -July 2024
Remote
We deliver exceptional customer support by effectively managing an average of 100+
inquiries daily and achieving a 95% first-contact resolution rate.
Maintain detailed records of customer interactions, contributing to data-driven service
improvements.
Respond to customer inquiries with accuracy and empathy, ensuring high satisfaction
and loyalty.
Skills
1. Data Entry Accuracy
2. Time Management
3. Organization and Prioritization
4. Email and Schedule Coordination
5. Web Research and Data Mining
6. Strong Communication Skills
7. Empathy and Patience
8. Attention to Detail
9. Multi-Tasking Abilities
10. Data-Driven Decision Making
Education/Certifications
University of Ilorin, Kwara State
BSc - Mathematics
ALX Africa
Virtual Assistance Training - Sept 2024.