Nafisat Lolade Jinadu

Nafisat Lolade Jinadu

$60/hr
Freelancer
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Abuja, Federal Capital Territory, Nigeria
Experience:
3 years
LOLADE JINADU | ADMINISTRATIVE VIRTUAL ASSISTANT-- Linkedin Profile Working Remotely Data Entry | Web Research | Email Management | Customer Support ● ● ● Administrative Virtual Assistant with 2+ years of experience providing executive-level support and managing high-volume customer inquiries. Skilled in conducting in-depth web research and data mining to support informed decision-making. Strong communication and Management skills with attention to detail, committed to enhancing productivity and client satisfaction in remote work environments. Work Experience Executive Virtual Assistant Aug 2024 - Present Canonical - (CEO) Remote ● Successfully handled and Organized data entry tasks and consistently met deadlines. ● Effectively manage emails weekly and ensure prompt responses, prioritization, and coordinated schedules to optimize workflow. ● Conducted web research projects, Gathering Techniques, and compiling data that improved team decision-making. Customer Support Representative Oriflame ● ● ● Jan 2022 -July 2024 Remote We deliver exceptional customer support by effectively managing an average of 100+ inquiries daily and achieving a 95% first-contact resolution rate. Maintain detailed records of customer interactions, contributing to data-driven service improvements. Respond to customer inquiries with accuracy and empathy, ensuring high satisfaction and loyalty. Skills 1. Data Entry Accuracy 2. Time Management 3. Organization and Prioritization 4. Email and Schedule Coordination 5. Web Research and Data Mining 6. Strong Communication Skills 7. Empathy and Patience 8. Attention to Detail 9. Multi-Tasking Abilities 10. Data-Driven Decision Making Education/Certifications University of Ilorin, Kwara State BSc - Mathematics ALX Africa Virtual Assistance Training - Sept 2024.
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