Naeem Sardar

WORK EXPERIENCE I T SU PPO R T M I N D ST I R ( PRIVATE) L I MITED . | I SL AM AB AD J U N 2 0 2 2 - 2023 Job Description: An IT Support Specialist, also known as a Help Desk Technician or Technical Support Analyst, I was responsible for providing technical assistance and support to computer systems, hardware, and software. And helped end-users with troubleshooting, resolving technical issues, and ensuring the smooth operation of computer systems within the organization. Responsibility: • • • • • • • • • NAEEM SARDAR • IT SUPPORT • -- • UAE. Al Muteena. • LANGUAGES Punjabi Monitoring and managing computer systems, networks as well as server systems and networks. IT support queue. I helped identifying bottlenecks or areas that require attention to ensure a timely resolution of issues. Timely resolution of issues. Also overseeing network security and data backup. For every client, I installed printers for color printing, photocopying, and scanning. Software for inventory databases. Verify the camera recoding. Customer User Biometric. Generating Attendance from Biometric Devices. Monitoring and maintaining computer networks Assisting in setting up systems or solving problems, walk workers or clients through a sequence of steps in person or over the phone. Diagnosing system and network issues, replacing necessary components, and offering assistance, including procedure documentation and pertinent reports. Fixing a problem or configuring a system, according to IT support queue. Helping identify bottlenecks or areas that require attention to ensure a timely resolution of issues, diagrams and written directions. Create new users' accounts and profiles. Network Support: Assisted with network connectivity issues, including troubleshooting network connections, configuring routers and switches, and resolved network-related problems. User Account Management: Creating, modifying, and disabling user accounts in various systems and applications. Ensuring appropriate access permissions are granted based on user roles and responsibilities. A DMI N A SSI STA NT English S T R E ND E NT (PRIVATE) L I MITE D. | I SL AM AB AD D E Urdu C 2016 - DEC 2017 Job Description: ABOUT ME An IT Support having 4+ years proven As an Administrative Assistant, I provided essential support to the organization by efficiently handling administrative tasks and ensuring the smooth functioning of daily operations. I was responsible for coordinating various activities, managing office procedures, and facilitating effective communication within the team and with external parties. experience and abilities of providing Responsibility: Help Desk Technician or Technical • Support Analyst, is responsible for providing technical assistance and support to computer hardware, and software. They help end-users with • systems, troubleshooting, • Office Support: Assisted in organizing and coordinating daily office operations, including handling phone calls, emails, and inquiries. Maintaining office supplies, equipment, and ensure a tidy and organized workspace. Data Entry and Documentation: Accurately entering and maintaining data in electronic systems and databases. Creating and managing documents, reports, and presentations as needed. Filing and Record Keeping: Maintaining and organizing physical and electronic files and records. Ensuring documents are appropriately archived for easy retrieval. resolving technical issues, and ensuring the smooth operation of computer systems computer within an systems organization’s and networks, alongwith a Store Assistance with one year of demonstrated expertise and ability. STORE A SSI STA NT E MRILL SERV ICE S LLC. | D U BAI- U. A. E JUL 2014 - JUL 2023 DRIVING LICENSE Job Description: Driving license category As a Store Assistant, I played a crucial role in ensuring the smooth and efficient operation of our retail store. My primary responsibilities were to assist customers, provide exceptional service, and maintain a clean and organized environment. A, B Responsibilities: • Stock Management: Helped with inventory management, restocking shelves, and ensuring products are adequately displayed and organized. Monitoring stock levels REFERENCE and informing the store manager when items need to be replenished. • Store Maintenance: Maintained the cleanliness and organizing the store, including MUHAMMAD SAAD YOUSUF cleaning shelves, displays, and store premises regularly. Ensuring products are MindStir (Private) Limited. -- correctly priced and labeled. • Teamwork: Collaborated with other store team members to achieve common goals, maintain a positive work environment, and ensure smooth store operations. DATA ENT RY OPERATOR AS AA N C O NSTRU C T ION CIVIL DE SI G NI NG & E N G I NE E R I N G CONSULTANT R A W AL P I N D I . | R A W AL P I N D I AUG 2011 - AUG 2013 Responsibilities: • Data Entry, Verify Order, • Invoice Verification and Material Handling. • Document File Update I T A DMI NI STRATOR N I NE T Y NE T W O R K S E R V I C E S E N T E R P R I S E S . | R A W A L P I N D I J U L 2 0 0 9 - M AY 2 0 1 1 Responsibilities: • Computer Local l Networking. • Online Data Entry, Installation of Software. • Resolve minor Issues in Networking and Hardware System. • Verify System Compatibility with software. • Data Entry, Verify Order. • Invoice Verification and Material Handling. SU PPO R T EX ECUTI V E RO SE ACE RS D I STR I B UT O R | I SL AM AB AD M AR 2008 - APR 2009 • Data Entry, Verify Order, • Invoice Verification and Material Handling. • Document File Update E D U C AT I O N A SSOCI ATE OF A RTS A LL AM A IQBAL OPEN UNIVERSITY, I SL AM AB AD. | I SL AM AB AD 2012| F. A HI GH SC HO OL DI PLOMA A LL AM A IQBAL OPEN U NIV E R SIT Y | I SL AM AB AD 2004 SKILLS Office Procedures Presentations Installation Teamwork Inventory Management HOBBIES Reading Computer Books, Playing Cricket, And Developing IT Skills COURSE I T E SSENT I A LS, CI SCO NET WORK I NG AC DEM Y A SK A RI A COL LEGE OF MA N AG E ME NT & I T RAWA LPI NDI. NOV 2007 P E R S O N A L D E TA I L S Date of birth 23 / 02 / 1983 Marital status Marrie d. Nationality Pakistan