Nadine Crosby

Resume Nadine Norris ( Crosby ) No 5 Hull Street Florida Johannesburg, Gauteng 1710 South Africa -- - Pnet, Careerjunction, Linkedin, Google   Summary KEY QUALIFICATIONS:   Experience in supporting senior level executive staff and teams Coordinate and facilitate the executives calendar to arrange meetings, appointments and conferences and ensure executive is well prepared and timeous for meetings Experience of successfully working in a dynamic, high demand work environment with tight deadlines Handling and maintenance of highly confidential and sensitive material Excellent verbal and written communication skills Ability to operate independently, strong decision making skills Read, screen and deal with incoming correspondence (email, faxes and post) flag emails that need a response Travel arrangements national and international, including applications of visa’s, foreign exchange and arranging accommodation and car hire Effective self-management and teamwork - Assist senior management in arranging meetings, booking of meeting rooms and video and teleconferences Excellent organizational and diary management skills Minutes of meeting - taking and typing the weekly meeting minutes accurately and efficiently Process monthly staff claims reflecting supporting documents Assist with Presentations – slide packs for Exco and Sales meetings Typing of documents – proficient in handling and forwarding official correspondence, letter writing Reconciliation of Directors credit card expenses Submission of staff travel claims Receive and screen incoming calls, enquiries and requests, determine the priority and either handle where appropriate or provide messages Career Objective Studying towards a Business management diploma Employment History 28th Aug 2017 – Sept 2019: Executive PA to Group CEO and team members Econet Wireless Travel arrangements National and International, including Visa’s, Foreign Exchange, Accommodation and Car Hire Management of filing system and general office admin work – exceptional skills in data storage and retrieval along with expertise in digital filing of employees’ data Screening calls and messages Effective self-management and teamwork - Assist senior management in arranging meetings and conferences Diary management – coordinating external and internal meetings, keep track of prior scheduled appointments and issue timely reminders accordingly Monthly staff claims reflecting supporting documents Arranging board packs Typing of documents – proficient in handling and forwarding official correspondence Discreet and confidential information keeping April 2017 – June 2017: Executive PA to CEO and Exco members AMSCO (Temp Assignment) Travel arrangements National and International, including Visa’s, Foreign Exchange, Accommodation and Car Hire Management of filing system and general office admin work – exceptional skills in data storage and retrieval along with expertise in digital filing of employees’ data Screening calls and messages Effective self-management and teamwork - Assist senior management in arranging meetings and conferences Diary management – coordinating external and internal meetings, keep track of prior scheduled appointments and issue timely reminders accordingly Minutes of meeting - taking and typing the weekly meeting minutes accurately and efficiently Process monthly staff claims reflecting supporting documents Assist with Monthly Reports – convert Word doc to PDF Typing of documents – proficient in handling and forwarding official correspondence, letter writing and report writing Reconciliation of Directors credit card expenses Discreet and confidential information keeping June 2013 – March 2017: Executive PA to Executive: Developing Markets, Executive: Wholesale Segment, Regulatory Director and Commercial Executive Internet Solutions Receive and welcome visitors courteously and professionally Travel arrangements National and International, including Visa’s, Foreign Exchange, Accommodation and Car Hire Act as first point of contact, representative and information source for the designated managers’ offices and respond to basic queries and requests for information Management of filing system and general office admin work – exceptional skills in data storage and retrieval along with expertise in digital filing of employees’ data Screening calls and messages Effective self-management and teamwork - Assist the senior management in arranging meetings and conferences Diary management – coordinating external and internal meetings, keep track of prior scheduled appointments and issue timely reminders accordingly Minutes of meeting - taking and typing the weekly meeting minutes accurately and efficiently Process monthly staff claims reflecting supporting documents Assist with Presentations – slide packs for Exco and Sales meetings Typing of documents – proficient in handling and forwarding official correspondence, letter writing and report writing Reconciliation of Directors credit card expenses Order stationery and manage office equipment Discreet and confidential information keeping June – July 2012 ( Temp Assignment ) Standard Bank – Property Group - PA 2 Directors and Team Travel arrangements Manage filing system and general office admin Screening calls and taking messages Diary management Setting up meetings Submit staff claims Dec 2012 - Jan 2013 ( Temp Assignment ) Idwala Industrial Holdings – Exec PA – Financial Director and GM Treasury Manager Travel arrangements Manage filing system and general office admin Screening calls and messages Diary management Manage stationery orders Manage grocery orders Amending typing documents Manage office cleaner March 2009 – Nov 2011: Personal Assistant to Sales Support Manager and Team Shell SA ( Retrenchment ) Travel arrangements – National and International via Mymarket System - Galileo Management of correspondence – mail Management of filing system and general office admin work Manage Finance transactions for catering and travel arrangements Resolve and attend to queries Screening calls and messages Ordering stationery & distribution Assist with facilities management Provide project support on an ad-hoc basis Maintain client data base and prospect lists Effective self-management and teamwork Organize Team functions Minutes for Monthly Sales Team Meetings Responsible for loading payments on SAP and follow up on progress (Purchase Requisitions, Service Entry Sheets) Acts as Sales and Marketing Templates focal point Scan and load Customer contracts on SharePoint system Scan and load Aviation Flight Receipts on SharePoint system Activating customers on SAP to receive invoices via email Update E-invoicing customer spreadsheet and stats Achievements • Recovered outstanding invoices that amounted to R16m for Shell SA Aviation Apr 2008 – Feb 2009: Personal Assistant to GM and Aviation Team Shell SA Travel arrangements (National & International) Management of correspondence – mail Management of filing system and general office admin work Resolve and attend to queries Screening calls and messages Ordering stationery & distribution Assist with facilities management Provide project support on an ad-hoc basis Maintain client data base and prospect lists Effective self-management and teamwork Organize Team functions / Meetings Minutes of Monthly Sales Team Meetings Order capturing and invoice printing process ( JDE ) Jul 2006 – Mar 2008: Receptionist / Switchboard Operator Shell SA ( Promotion to PA )    Proficiently answer calls    Update internal staff telephone list   Assist with conference room bookings & catering    Ensure visitors are handled in a professional manner    Arrange and make national & international conference calls Jul 1995 – Feb 2003: Data Capturer – Mar 2003 – May 2005 ABSA Bank Selby / ABSA Bank Towers Capturing of cheques & deposit slips Reconciling cheques & deposit slips Reconciling office general ledger accounts Managing filing system and general office admin work Capturing Financial documents Ordering stationery and distribution           Education / Qualifications Grade 12 Willow Crescent Secondary School Graduated: December 1994 Grade: NQF 4 English Afrikaans Accounting Economics Business Economics History   Bookkeeping Diploma Varsity College Graduated: September 2003 Grade: NQF 5 Bookkeeping Diploma   Marketing and Marketing Management Certificate Damelin College Graduated: March 2008 Grade: NQF 4 Marketing Skills Summary Office Management Front Desk Management Appointment Scheduling MS Office Suite Data Entry Meeting Coordination Team Player Diary Management Skills Name Proficiency MS Word Expert Excel Expert PowerPoint Expert Outlook Expert International and National Travel arrangements Expert Diary management Expert SAP3 Intermediate References Cindy Macpherson - Team Leader ABSA Selby Request referee contact details Nick Reed – Executive Head Internet Solutions Request referee contact details Douglas Winreich – CFO Kofi Andah – Director of Operations AMSCO SOUTH AFRICA Request referee contact details Kreneshin Naidoo – Senior Manager Corporate Finance Internet Solutions Request referee contact details Cassava / Econet Wireless Request referee contact details