Nadia Malik

Nadia Malik​ ​ ​ ​​ 4582 Middledale Rd. S., W. Bloomfield, MI- |-linkedin.com/in/nadia-i-malik CAREER SUMMARY Focused on driving efficient project execution and optimizing workflows, I bring extensive experience in project management, software testing, and digital solutions. I have led testing, UAT coordination, and data migration initiatives, improving software reliability and reducing defects. Skilled in Agile methodologies, WordPress development, and tools like Jira and MS Project. I am seeking a Project Manager/ Coordinator position where I can streamline processes and enhance team collaboration to achieve successful project results. KEY SKILLS & CERTIFICATIONS Project Management: PMP Certification (PMI), ITIL v3 (Alexos), Agile, Scrum, Kanban, project plan Tools & Technologies: Jira, Asana, Trello, MS Project, ClickUp, SmartSheet, Confluence, Canva, Figma Technical Skills: WordPress, SQL, technical writing, (Google Workspace, MS Office), QA testing Soft Skills: Communication, problem-solving, adaptability, team collaboration WORK EXPERIENCE Freelance | Digital Project Manager​​ ​ ​ ​ ​ ​- ●​ Managed digital projects, ensuring they met goals, deadlines, and budgets while keeping stakeholders informed and addressing issues quickly ●​ Create detailed project plans with clear milestones and resource assignments. ●​ Designed, developed, and optimized custom WordPress websites tailored to client specifications, incorporating unique designs and functionalities to enhance performance and visibility. ●​ Provided ongoing maintenance and updates, ensuring sustained website functionality. IBEX Global | Technical Writer | Lahore, PK​ ​ ​ ​ ​ ​ ​- ●​ Collaborated with cross-functional teams to create technical and user documentation for BPO Portal Suite, an end-to-end web-based application for contact center workflow optimization. ●​ Engaged in product design review meetings, offering input on functional requirements and enhancements, and proactively identifying potential issues. Hewlett-Packard | Information Test Specialist | Detroit, MI- ●​ Designed and executed test cases for General Motors’ Global Advisor Application, improving software quality and user experience. ●​ Coordinated testing status meetings with business and development teams, accelerating issue resolution and maintaining project timelines. ●​ Implemented testing and quality methodologies to enhance software reliability. TAC Automotive | Quality Control Test Specialist | Dearborn, MI- ●​ Contributed to the CKS ETL Rearchitecture project at Ford Motor Company, leading efforts in data warehouse migration and ensuring seamless data transition. ●​ Designed, developed, and executed Functional and System Test Cases, validating system integrity. ●​ Conducted requirements and test case review meetings, collaborating with stakeholders to refine testing strategies and improve deliverables. ●​ Performed data validation using complex SQL queries, identifying and documenting defects to enhance software quality and reliability. Nadia Malik​ ​ ​ ​​ 4582 Middledale Rd. S., W. Bloomfield, MI- |-linkedin.com/in/nadia-i-malik WORK EXPERIENCE (continued) ABN AMRO | UAT Test Coordinator | Troy, MI- ●​ Led and managed UAT planning, execution, and tracking for the C3/PreClose project, a web-based mortgage origination application, ensuring seamless functionality and user acceptance. ●​ Developed and executed business test plans and scripts, improving test coverage and accuracy. ●​ Coordinated system testing activities, ensuring timely identification and resolution of defects. ●​ Collaborated with cross-functional teams to define functional, non-functional, and technical business requirements, aligning testing efforts with project objectives. ●​ Provided strategic testing insights and support to retail mortgage operations, optimizing workflows and process efficiency. Accenture | Developer | Southfield, MI- ●​ As part of the Shared Data Network (SDN) project, a large-scale data warehouse initiative for Dow Chemical, I designed, developed, and tested mainframe batch programs for financial data processing, ensuring accurate and timely reporting. ●​ Managed data extraction, processing, and storage to support business intelligence initiatives. ●​ Provided technical support for Business Objects, streamlining reporting functionalities and improving system performance. ●​ Handled code migration requests, ensuring seamless transitions between development, testing, and production environments.​ EDUCATION Master of Business Administration Wayne State University Bachelor of Science, Management Information Systems Wayne State University - -