Nadia Kingsley

Nadia Kingsley

Operations Management
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
40 years old
Location:
Portland, Or, United States
Experience:
14 years
NADIA KINGSLEY 1130 SE Morrison Street, Unit 624, Portland, OR 97214 | WILLING TO RELOCATE |- |- Professional Summary Highly skilled and dynamic professional with extensive experience in real estate, rental leasing & management, marketing, project management, and customer relationship management. Adept at supporting business owners with operational tasks and anticipating the evolving needs of a growing business. Proficient in digital asset creation, property management, and streamlining workflows, with expertise in customer service, project coordination, and social media management. Excels in fast-paced, multi-faceted environments, and is eager to contribute to business growth by offering innovative solutions and proactive support. Professional Experience Engel & Völkers Real Estate Advisor Portland, OR | 2022 – Current ● ● ● ● ● ● Spearheaded short-term rental management efforts, including marketing properties and coordinating customer service needs. Utilized CRM systems (Chime, Salesforce, Sphere, Moxy, and Vulcan 7) to manage sales pipeline, track prospects, and develop marketing campaigns. Developed digital marketing strategies to enhance property listings, utilizing content creation tools such as Photoshop and social media platforms. Managed real estate projects, including leasing, client relationships, vendor coordination, and transaction coordination. Collaborated with various professionals (architects, designers, contractors) to ensure smooth project execution. Assisted with light bookkeeping and billing through QuickBooks, ensuring accurate financial records for client transactions. Oasis X JAKOVIA Portland, OR | 2022 – 2023 ● ● Designed patio oases and FF&E (Furniture, Fixtures, and Equipment) for clients, enhancing short-term rental property appeal. Created hand renderings and managed project timelines from concept through completion. ● ● Handled lead generation, client communications, and administration to support the company's growth. Demonstrated keen attention to detail and creative problem-solving skills to manage multiple ongoing projects. MOVE PDX Movement Studio | Owner & Lead Practitioner Portland, OR | 2015 – 2021 ● ● ● ● ● Managed all aspects of the business, from marketing and client acquisition to operations and staff management. Led digital marketing efforts through website updates, social media management, and content creation (Adobe Creative Cloud). Developed and implemented business strategies, including client relationship management, to drive customer retention and acquisition. Coordinated community events, workshops, and client programs to foster engagement. Managed scheduling, client consultations, and financial operations, including invoicing and billing. OsteoStrong | Center Manager Portland, OR | 2018 – 2019 ● ● ● Administered business processes, including client consultations, scheduling, and program management for musculoskeletal strengthening services. Conducted biofeedback training sessions and neuroplasticity techniques to help clients improve their health and wellness. Utilized CRM systems and point-of-sale systems for client management and operational tracking. Zones, Inc | Account Executive Portland, OR | 2016 – 2018 ● ● ● Managed accounts for a range of businesses, providing IT management solutions and software lifecycle management. Conducted outreach, including cold calling, to grow the client base, while developing strong relationships to ensure long-term business success. Collaborated with cross-functional teams to support clients’ IT needs and sales strategies, exceeding quotas consistently. Key Skills ● ● Short-Term & Long-Term Leasing: Marketing, property management, customer service, and digital asset creation for real estate properties. Digital Marketing: Social media management, content creation, for marketing collateral. ● ● ● ● ● ● ● ● Project Management: Coordination of project timelines, vendor relationships, and business operations using tools like Google Sheets, Asana, and Microsoft Office. Workflow Automation: Process optimization and automation through tools like Google Workspace. Bookkeeping & Billing: QuickBooks for client invoicing, financial management, and light bookkeeping tasks. Customer Relationship Management (CRM): Proficient in Salesforce, Chime, and other CRM systems for sales tracking and client management. Communication & Engagement: Excellent written and verbal communication skills; adept at managing professional correspondence and building strong client relationships. Social Media Strategy: Planning, coordination, and ad promotion. Interior Design & Floor Plans: Knowledge and interest in interior design for real estate projects. Business Operations: In-depth understanding of business functions, including client relationship management, vendor coordination, and administrative tasks. Education Associate’s Degree in Business Administration Portland Community College | 2006 Certifications ● Microsoft Applications Specialist References Available upon request.
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