Nadia Beamon

Nadia Beamon 506 Pearl St, Apt 1526, Charlotte, NC 28262• Cell: - •- Seeking Customer Service Agent Role SUMMARY OF QUALIFICATIONS Experience in Microsoft Office Suites Proficiency in I-portal, SharePoint, Outlook Knowledge of Windows Server 2007, 2008, Computer Structure and Logic, Computer Programming, Client Server Networking, SQL Server, Linux, and Visio. EDUCATION ITT Technical Institute- Associate of Applied Science in Network Systems Admin December 2014 Charlotte, NC NC A&T State University -Bachelor of Science: Graphic Communications Technology May 2001 Greensboro, NC Professional experience Wells Fargo-Charlotte,NC 8/2016-Present Mortgage Processor Process files for purchase and refinance loans FHA, VA, Conventional. Order title and homeowners insurance. Pipeline of loans from 25-30. Pacific Union Financial- Charlotte, NC 04/2014-Aug 2016 Mortgage Processor Provide daily project status updates to folder on company sever. Administer and update the asset management database. Gather, develop, coordinate, and maintain business requirements for various projects and/or systems from initial phase to final implementation, assuring requirements meet standards. ITT Technical Institute-Charlotte, NC 10/2013-04/2014 IT Internship • Perform data backups and disaster recovery operations. • Assists in obtaining the initial information for all reported incidents. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. SunTrust (Contract)-Charlotte, NC 06/2013-10/2013 Underwriter Coordinator Prepare management reports defining and evaluating problems and recommending solutions. Responsible for coordinating project documentation. Analyze information obtained from management to conceptualize and define operational problems. Bank of America-Charlotte, NC 07/2011 - 11/2012 Case Management Process Support I Order Title, Appraisal, Homeowner’s Insurance, Flood Insurance and Surveys; work directly with appraisers, realtors and title companies. Review and update credit and loan files. Study and analyze information about alternative courses of action to determine which plan will offer the best outcomes. CitiMortgage-Fort Mill, SC 02/2005-07/2011 Loss Mitigation Specialist Ordered title work, appraisals, homeowner’s insurance Conducted telephone pre- screening with borrowers regarding loans Executed pre-closings for Borrowers; contact title officers, attorney offices for information Pipeline of loans between 60-100 loans