Nabilah Safiyanu Allah Kayi

I’m Nabilah Safiyanu Allah-kayi, I’m Nigerian. I’m a result driven and self motivated customer Service Specialist enthusiastic personal and organizational development. In my 2 years of experience in customer service, l've always strived to deliver proactive, efficient, and timely support with excellent communication skills making every customers consistently feel cared for.

In my role as a sales and customer service representative, I spearheaded a business that achieved great growth of 75% in 2 years increasing customer retention by 50% through effective communications methodology and Proactive Problem Solving strategies.

I Enhanced 95% Customer satisfaction by efficiently addressing and resolving their inquiries and concerns maintaining a customer satisfaction rating of 95%. Balancing diligent stakeholder management with an excellent manner across all communication platforms, l consistently ensured that our customer service delivery stood as a testament to the brand's promise.