Naana Boah Mensah

NAANA BOAH MENSAH Greater Accra Region, Ghana WORK EXPERIENCE Global Afrisino Limited Cantonments, Accra Office Manager/ Project Coordinator/ Personal Assistant (Former Ghanaian Ambassador to China, Amb. Edward Boateng) November 2021 – November 2024 Organized and Executed Successful Meetings, Events, and Conferences • Coordinated numerous corporate meetings, events, and conferences with precision, ensuring all logistical aspects were seamlessly managed. Efficient Budget and Resource Management • Successfully managed budgets, ensuring optimal allocation of resources and cost-efficiency. • Maintained accurate databases, and work schedules, and effectively booked transport and accommodation for staff. Effectively Handled Correspondence and Queries • Addressed and resolved a wide range of correspondence, complaints, and queries promptly, maintaining stakeholder satisfaction. • Maintained strong relationships with staff, suppliers, and clients, ensuring smooth operations. Comprehensive Document Preparation • Prepared professional letters, detailed presentations, and comprehensive reports, contributing to effective communication and decision-making within the organization. Supervision and Monitoring of Administrative Staff • Supervised and monitored the work of administrative staff, ensuring high productivity and adherence to organizational standards. Effective Liaison with Stakeholders • Ordered and managed office supplies, including stationery and furniture, to ensure an efficient working environment. Implementation of Administrative Systems • Implemented and maintained robust office administrative systems, enhancing organizational efficiency and productivity. • Coordinated staff and internal resources to meet project and organizational goals. • Developed and implemented comprehensive induction programs for new employees, ensuring their smooth integration into the organization. Project Planning and Management • Effectively and efficiently assisted in project planning sessions, ensuring clear objectives and actionable plans. • Adapted to work processes as required to meet project goals and deadlines. • Worked efficiently to ensure projects meet deadlines consistently, managing relationships with clients and stakeholders to ensure satisfaction and project success. Document Management • Oversaw all incoming and outgoing project documentation, ensuring accuracy and compliance with organizational standards. Tender Process Participation and Project Reviews and Reporting • Actively participated in the tender process, including reviewing and submitting proposals, contributing to the organization’s growth opportunities. • Participated in conducting thorough project reviews and created detailed reports for executive staff, providing valuable insights and data-driven recommendations. Initiated New Projects • Identified and secured growth opportunities, initiating new projects that aligned with the organization’s strategic goals. Managed Large and Diverse Teams • Successfully managed large and diverse teams, fostering a collaborative and productive working environment. Global Media Alliance Dzorwulu, Accra Administrative and Executive Assistant December 2019 - November 2021 Acted as the First Point of Contact • Provided relevant information to clients and visitors with satisfaction, ensuring a positive first impression and effective communication. Organized Meetings, Events, Appointments, and Managed Diaries • Successfully organized and managed meetings, events, and appointments. • Maintaining accurate diaries and schedules of meetings and important tasks, ensuring timely and effective HR operations. Supplied Staff with Stationery • Ensured availability of stationery for staff, contributing to smooth and uninterrupted office operations. Implemented Administrative Systems • Implemented administrative systems with an effectiveness, enhancing organizational efficiency and workflow. Sorted and Distributed Incoming and Outgoing Mail and Correspondence • Sorted, distributed mails and correspondence ensuring timely and accurate communication. Prepared Weekly Reports for the Unit • Prepared weekly reports in consultation with the supervisor with accuracy, providing valuable insights and data for decision-making. Assisted HR in Staff Recruiting and Employee Management • Assisted HR in staff recruiting and employee management, contributing to effective HR operations and team building. Provided Travel Management Assistance • Provided travel management assistance, ensuring well-organized and costeffective travel arrangements. Forestry Commission (NSS) West Legon, Accra Public Relations Officer August 2018 - November 2019 Media Monitoring for Information Related to the Commission • Consistently monitored the media, ensuring timely and relevant information was captured and utilized. Conducted Video Interviews and Event Coverage • Successfully conducted video interviews and covered events, providing comprehensive and engaging content. Prepared Press Releases • Prepared press releases, communication. ensuring clear, concise, and impactful Organized and Attended Promotional Events • Organized and attended promotional events, including press conferences, open days, exhibitions, tours, and visits, ensuring effective promotion and engagement. Analyzed Media Coverage • Analyzed media coverage, providing valuable insights and data for strategic decision-making. Planned Publicity Strategies and Campaigns • Planned and executed publicity strategies and campaigns with supervisors, achieving significant visibility and positive public perception for the commission. Forestry Commission West Legon, Accra Youth in Afforestation (YIA) Officer October 2018 - November 2019 Performed Data Entry and Analysis • Accurately performed data entry and analysis with precision, ensuring highquality data management and insightful analysis. Responded to Correspondence and Queries • Efficiently responded to calls and booked appointments, promoting smooth communication and scheduling. • Maintained high satisfaction and prompt resolution of issues. Filed YIA Personnel Documents • Effectively Filed personnel documents, ensuring proper documentation and easy retrieval of information. The Counter Custom Burgers Spintex Road, Accra Cook June 2018 - September 2018 Prepared Ingredients for Meal Preparation • Prepared ingredients for meal preparation, fostering timely and efficient meal service. Ensured Cleanliness of the Working Area • Maintained a clean working area, promoting a hygienic environment and compliance with health and safety standards. Kept the Restaurant Stocked with Necessary Cooking Supplies • Ensured the restaurant was consistently stocked with necessary cooking supplies, preventing any interruptions in service. Provided Good Customer Service and Maintained Relationships • Delivered excellent customer service and maintained positive relationships, contributing to a pleasant dining experience and customer loyalty. Senkwa Limited Silver Star Tower, Airport City, Accra Marketing Personnel November 2017 - May 2018 Promoted and Drove Sales • Successfully promoted and drove sales, significantly increasing the company's revenue and market presence. Prepared and Planned Marketing Strategies • Prepared and planned marketing strategies, leading campaigns and increased brand visibility. to successful Engaged Prospective Customers on the Benefits of the Company's Products and Services • Engaged prospective customers effectively in communicating the benefits of the company's products and services, leading to higher conversion rates. Ghana Broadcasting Corporation (GBC) Kanda, Accra Internship Program (Public Relations) May 2017 - August 2017 Wrote and Prepared Press Releases • Successfully wrote and prepared press releases, ensuring clear, concise, and effective communication to the media and public. Assisted in Taking Coverage of Events • Provided assistance in coverage of events, capturing important moments and details for future reference and promotional use. Conducted Media Research and Surveys • Conducted media research and surveys, gathering valuable data to inform and improve future strategies and campaigns. EDUCATION Ghana Institute of Management and Public Administration Master of Project Management -) Ghana Technology University College, Accra BSc. Business Administration (Management) -) Ghana Technology University College, Accra Diploma in Business Administration (Public Relations Management) -) Alliance Française d'Accra French (July-September 2016) Ahantaman Girls’ Senior High School Home Economics -) HARD AND SOFT SKILLS • • • • • • • • • • • • • • • • • • • • • • • Analytical Skills. Communication Microsoft Office usage Budgeting and Bookkeeping Computer Skills Skill Management Data Visualization Database Management Resource Management Marketing Skills Presentation Skills Management Skills Project Management Skills Collaboration and Team Work Ready and willing to learn. Initiative and proactiveness. Customer satisfaction driven. Critical thinking. Attention to detail. Negotiation skills. Integrity. Emotional intelligence. Confidentiality. REFERENCES: AVAILABLE UPON REQUEST