Naana Boah Mensah

PROFILE SUMMARY I am a highly accomplished Executive and Administrative Support Professional with over 5 years’ experience providing seamless support to executives, directors, and senior managers across corporate, government, and international organizations. Skilled in managing complex calendars, coordinating travel, drafting reports and presentations, and handling confidential correspondence with the highest degree of discretion. Holds a Master’s in Project Management, bringing strong skills in organization, reporting, and strategic support. Adept at building strong relationships with stakeholders, coordinating projects remotely, and ensuring smooth operations in fast-paced environments. Known for professionalism, attention to detail, and delivering results that enable leaders to focus on their strategic priorities. Currently seeking remote Executive Assistant, Project Coordination, or Customer Experience roles, where I can leverage my expertise to add value, streamline processes, and support organizational growth. CORE COMPETENCIES • Executive & Administrative Support • Calendar, Diary & Travel Management • Confidential Correspondence & Record Keeping • Project Management & Reporting • Stakeholder & Client Relations • Virtual Team Collaboration (Zoom, Slack, MS Teams, Trello, Asana) • Customer Experience & Service Delivery • Meeting Coordination & Minute Taking • Budget Tracking & Expense Reporting • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) SPECIALITY (REMOTE-FOCUSED) • I specialize in virtual executive and administrative support, project coordination, and customer experience management. Skilled in using remote tools such as Zoom, MS Teams, Slack, Trello, and Asana, I provide reliable support to executives and organizations worldwide. My strength lies in communication, organization, and problem-solving, making me an asset in any remote-first environment. KEY ACHIEVEMENTS • Successfully supported an Ambassador, senior executives, and directors with international-level administration and project coordination. • Designed and implemented office systems that improved efficiency and reduced turnaround times for correspondence and reporting. • Coordinated large-scale stakeholder events, regulatory submissions, and public engagements with measurable impact. • Built a strong reputation for confidentiality, reliability, and professionalism in every role held. PROFESSIONAL EXPERIENCE Global Afrisino Limited – Accra, Ghana Office Manager / Project Coordinator / Executive Assistant (Nov 2021 – Nov 2024) • Provided high-level executive support to the Former Ghanaian Ambassador to China, managing calendars, correspondence, and stakeholder relations. • Coordinated international and domestic travel, meetings, and events, ensuring seamless logistics. • Drafted and proofread executive reports, proposals, and presentations. • Maintained confidentiality in handling sensitive documents and communications. • Managed budgets, processed purchase orders, and tracked expenses. • Supervised administrative staff and implemented systems that improved efficiency and workflows. Global Media Alliance – Accra, Ghana Administrative & Executive Assistant (Dec 2019 – Nov 2021) • Supported senior management with scheduling, documentation, and client relations. • Handled correspondence, staff files, and customer queries. • Prepared weekly performance reports and assisted in executive presentations. • Coordinated travel, events, and office administration tasks. Forestry Commission (National Service) – Accra, Ghana Public Relations Officer (Aug 2018 – Nov 2019) • Drafted press releases, speeches, and public communication. • Coordinated stakeholder events, exhibitions, and media engagements. • Monitored media coverage and provided reports for strategic decision-making. Forestry Commission (Youth in Afforestation Programme) – Accra, Ghana Administrative Officer (Oct 2018 – Nov 2019) • Managed records and personnel files. • Responded to correspondence and handled stakeholder queries. Senkwa Limited – Airport City, Accra Marketing Personnel (Nov 2017 – May 2018) • Promoted products, drove sales, and engaged prospective clients. • Developed marketing strategies that improved customer reach and retention. Ghana Broadcasting Corporation – Accra, Ghana Public Relations Intern (May 2017 – Aug 2017) • Assisted in drafting press releases and covering corporate events. • Conducted media research and contributed to communication strategies. EDUCATION Ghana Institute of Management and Public Administration (GIMPA) – Accra Master of Project Management -) Ghana Technology University College – Accra BSc. Business Administration (Management) -) Ghana Technology University College – Accra Diploma in Business Administration (Public Relations Management) -) Alliance Française d'Accra – French Language Studies (2016)