Myrna Rago

MYRNA R. RAGO Villa Cacao, Kinsang-an Pardo Cebu City Mobile:- E-mail:- OBJECTIVE: To obtain a position of Cyberbacker where I can utilize my virtual assistant skills, with the opportunity for performance based advancement. SKILLS AND SOFTWARE: 1. Customer Service Softphone 2. Admin Support MS Excel MS Word WORK EXPERIENCE: Company Name:White Sands Villa Home Owners Address: Pusok Maribago, Lapu- lapu City Position: Secretary Inclusive Dates: May 2018 to September 2018 Main Task: Prepare monthly bills for home owners (monthly association, water and garbage) Received payments (monthly association, water and garbage) Responsible for keeping of documents (scanning, filing, & retrieval) Assist home owners queries Company Name:GreenWire Outsourcing Incorporated Address:Cebu Business Park Ayala 10th floor China Bank Corporate Center Position:Sales Executive Inclusive Dates:July 2017 to January 2018 Main Task: Offer shipping and handling cost of the product Turn each contact into a sale Answer customer objection using the appropriate rebuttals Cross-selling/Up-selling Process Customer Order and payments Company Name:Chittick Fire and Security Corp. Address:Energy Development Corp., (EDC) Brgy. Puhagan, Valencia Neg. Or. Position:Admin Officer Inclusive Dates:Aug. 2015 to Feb. 2017 Main Task: Recruitment Monitor and record day to day attendance for all employees Calculate, prepare and process of timesheet for all employees and delivered on time. Responsible for keeping documents (scanning, filing, & retrieval) Prepare annual audit report Company Name:Vcustomer Philippines (Cebu), Inc. Address:4f Jesa IT Center, 90 General Maxilom Ave., Cebu City 6000 Position:Customer Care Executive Inclusive Dates: November 2014 to June 2015 Main Task: Inbound calls: assist customer inquiries, process orders, process payments and process delivery. EDUCATIONAL ATTAINMENT: Tertiary:Asian College of Technology Bulacao Street, Cebu City Bachelor of Science in Computer Science (Graduate) From: May 2000 to March 2004 Secondary:Don Carlos A. Gothong Memorial National High School C. Padilla St. Cebu City From: May 1990 to March 1994 Elementary:Basak Elementary School Basak, Mambaling, Cebu City From: May 1985 to March 1990 SEMINARS/TRAINING/ACHIEVEMENTS 1. Virtual Assistant Bootcamp/WFHR Dropshipping Product Research Product Sourcing Product Listing Email Management Schedule Management Office Management Internet Research Social Media Management Data Entry PERSONAL PROFILE: Date of Birth:February 3, 1977 Place of Birth:Cebu City, Philippines Place of Residency:Cebu City, Philippines Age:42 yrs. old Height:153 cm Weight: 165 lbs. Civil Status:Single Sex:Female Citizenship:Filipino I hereby certify that the above information is true and correct to the best of my knowledge and belief.