NEW PRODUCTS COORDINATOR
SALES AND MARKETING
BPO CUSTOMER AND TECHNICAL SERVICE
MYRA DIANA
MAHINAY
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Bankal Lapu-lapu City Cebu, Philippines
PERSONAL PROFILE
WORK EXPERIENCE
11 years of experience in customer
service. Proven ability in sales and
marketing thru strategic planning,
closing sales, marketing
campaigns, and strategies that
achieves targets/goals. Adept in
inter-departmental coordination
and communication. Efficiently
handles new product development
on time.
NEW PRODUCTS COORDINATOR
Timex Philippines, Inc. | 2018 - Present
Overall coordination from development to launching new watch products
within timeline, budget, and quality standards.
Create a timeline, track and monitor activities to assure launching on time.
SKILLS
Customer service
Planning, Organizing, Leading
and Controlling
Email & Digital Marketing
Social media marketing
Facebook and Google ads
Google analytics
B2B Lead Generation
New Product development
MS Office / applications
Oracle application, CRM,
WordPress, Mailchimp
Project Management
EDUCATION HISTORY
MINDANAO STATE UNIVERSITY
June 2016 – March 2010
Bachelor of Science in Business
Administration Major in
Entrepreneurial Marketing
Cum Laude
ASSISTANT STORE MANAGER
Robinson Supermarket | 2016 – 2018
Responsible for store’s policies, procedures, controls are followed.
Ensures proper maintenance of merchandise based on standards.
Facilitate and conduct material planning and inventory
ADMISSIONS ADVISOR | MARKETING & SOCIAL MEDIA OFFICER
International Academy of Film & Television | 2015 - 2016
Manage CRM, WordPress & email marketing thru mail chimp
Responsible for Student application, admissions to Graduation.
Manage digital marketing and local marketing activities
Plan, create and execute daily social media posting and Facebook ads
SALES CONSULTANT
Survey Sampling INternational | 2015
Provide the right bids for a feasibility study for the clients’ wants and needs.
Provide the right data at the right time of the right market that the clients are
looking for.
BUSINESS DEVELOPMENT | SALES AND MARKETING HEAD
Cleverlearn English Language institute | 2013 – 2015
Responsible for sale and marketing activities through Develop multichannel marketing plans, launch, and measure success.
Proactively assess and spot new marketing opportunities, new business
development and manage short-long term goals.
Manage digital marketing strategies and analyze metrics to conversion.
BPO CUSTOMER SERVICE & TECHINCAL SUPPORT
Qualfon Philippines, Inc. | 2010 - 2013
Provide satisfactory customer service thru solving issues, concerns, and
complaints in real-time.
Assist customers with account activation, order placement, refund, and
technical concerns.
