MYLYN
PORTENTO
FIDELINO
GET IN CONTACT
Mobile: -
Viber :-
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Unit 501 Ridgeway Residences Dansalan Street Mandaluyong City
PERSONAL PROFILE
With my negotiation skills
and strong problem solving
tactics I always make sure
to satisfy every client needs
and provide the best
possible solution. I always
make sure that every single
lead really counts. a team
player always striving for
excellence and motivated to
reach the goal.
AREAS OF EXPERTISE
Google Adwords
Telemarketing
Sales
Digital Marketing
WORK EXPERIENCE
OUTBOUND SALES REPRESENTATIVE III
(Google Adwords Specialist)
Teletech Philippines | November 2017 – present
Handled both APAC and EMEA Region
Provide solutions to advertisers on how they can achieved
their marketing goal.
Educate them on different Adwords interface
Tasked to call the leads or customers that created a draft
account on Google Ads
Recommend them the required budget based on their goal.
OUTBOUND SALES SPECIALISTS
(Callplus and Dodo Telco)
Acquire Asia Pacific | April 2015 – November 2017
(Business to Business Campaign)
Callplus
Tasked to switched small to medium sized businesses to Callplus
Fiber Internet and Mobile Plan
Required to hit the monthly sales metric
(Business to Consumers Campaign)
Dodo
Tasked to sell or switched customers to Dodo Telco Servcices
Provide consumers with the best possible saving that they can get.
OTHER SKILLS
Above Average in Written and
Verbal Communication
Canva Designs and
Application
Employee Engagement
Specialist
MS Excel / MS Word ?
Presentation
Drafting
CLIENT SERVICE ASSOCIATE
(US Payroll and Tax)
ADP Philippines | August 2012 – October 2014
Assisting small business on their payroll and taxes.
Provide assistance to all Payroll and Tax concerns
Tasked to take in calls and assist small to medium sized businesses
on their payroll and tax concerns
OUTBOUND SALES REPRESENTATIVE
(Vonage and Ebridge)
Access Worldwide | March 2011 – August 2012
(Business to Business Campaign)
EBridge
Tasked to call owners of the business or their marketing head
Helped them to be on top of the search engine
Required to hit the target sales per hour
(Business to Consumers Campaign)
Vonage
Provide quality phone service for less thru VOIP
Tasked to switch consumers landline to VOIP service
Required to hit the monthly target.
OUTBOUND SALES REPRESENTATIVE / SALES COACH
(US Grants and Homebased Jobs)
Mediallink Contact Solutions | March 2010 - March 2011
As an agent responsible to do cold calls (Business to
Customers)
Responsible to hit the target sales per hour
Need to assure quality sales
As a Sales Coach, responsible for providing feedback to
newbies
Responsible for Escalation
Provide coaching opportunities for focused reps
EDUCATION HISTORY
RIZAL TECHNOLOGICAL UNIVERSITY
Class of 2009
Bachelor of Science in Business Administration
Major in Management
Member of City of Mandaluyong Collegiate Scholars
Association
Secretary
RIZAL TECHNOLOGICAL UNIVERSITY
(Laboratory High School)
Class of 2005
Auditor of Technology Club
Secretary English Club
