Mylene Soriano
CUSTOMER SERVICE ROCKSTAR
PROFILE
SKILLS
I am a professional Customer Service Representative with
Excellent Communication Skills
over 2 years experience in handling multi-national clients.
Dispatcher/ Scheduling
My unique professional experience stems from years of
Google Map
providing excellent customer support, creative problem
Google Sheet
solving and building customer loyalty.
Canva/Photo Editing
Musician
EDUCATION
AWARDS
BACHELOR OF SECONDARY EDUCATION
TOP AGENT-AETNA
Saint Michael's College of Laguna |-
OCTOBER 2017/NOVEMBER 2017/JANUARY 2018
EXPERIENCE
TOP AGENT-PAYPAL
CUSTOMER SERVICE REPRESENTATIVE- AETNA
Claim Specialist | AUG 2017- JULY 2018
JANUARY 2017
Handled claims and dispute for Medicare Insurance
Handled provider interactions, assisting them within
a timely manner.
Expertise on handling coverage and benefits for
SOCIAL MEDIA
Medicare member insurance plan.
FACEBOOK:MYLENEMIESHAJAN
CUSTOMER SERVICE REPRESENTATIVE- PAYPAL
INSTAGRAM:JANMIESHA
Payment Specialist- DEC 2016- AUG 2017
SKYPE: LIVE:EA15FB33BCCA0711
L I N K E D : H T T P S : / / W W W . L I N K E D I N . CO M / I N / M
Worked with the team in answering queries over the
YLENE-SORIANO-
phone, such as login issues, payment issues,
releasing funds of seller's on EBAY and other Online
shopping account.
Adding and removing funding sources on their
Paypal account.
CONTACT-
