Mylene Santos

MYLENE E. SANTOS Dedicated and results-driven Virtual Assistant with over 10 years of experience in Administrative Support, Data Entry, and Customer Service. Skilled in handling remote tasks, client communications, and process improvement. Highly adaptable and detail-oriented. WORK EXPERIENCE CONTACT MANAGER/LEADGEN SPECIALIST (DATA ENTRY) February 8, 2016-August 21, 2025 Company Name: Banner Research Outsourcing Services (Remote) -- CHAT SUPPORT SPECIALIST June 22, 2020-February 28, 2021 Company Name: Concentrix Bridgetowne (Remote) myen.santos VIRTUAL SALES ASSISTANT October 9, 2015-December 24, 2015 Company Name: Cayetalkers US (Remote) BILLING ADVISOR July 27, 2009-January 14, 2011 Company Name: WIPRO BPO PHILS CUSTOMER CARE TEAM LEADER December 1, 2008- March 28, 2009 Company Name: TAKING YOU FORWARD INC TEAM LEADER July 2005-Nov 30, 2008 Company Name: BLUEBLADE INTERACTIVE EDUCATION April 2000 (College) University of the Philippines, Diliman BA Speech Communication March 1995 (High School) Far Eastern University, Diliman April 1991 (Elementary) Commonwealth Elementary School TEAM LEADER November 14, 2001-July 1, 2005 Company Name: GLOBALSTRIDE CORPORATION SECRETARY TO THE GENERAL MANAGER April 2, 2001-June 30, 2001 Company Name: G.U. ENGINEERING INCORPORATED STAFF SECRETARY December 2, 2000-March 31, 2001 Company Name: ALPHA RECORDS CORPORATION ACCOUNT EXECUTIVE (tele-qualifier) March 13, 2000-June 15, 2000 Company Name: GLOBALSALES LINK CORPORATION CORE SKILLS · Virtual Assistance & Admin Support Data Entry & Lead Generation Customer Service (Chat/Email/Voice) Calendar & Task Management Team Leadership CRM, MS Office & Google Workspace Remote Collaboration Tools