Mylene Morga

I am a detail‑oriented professional with over a decade of experience in operations, order management, and quality assurance across global teams in North America and EMEA. My expertise includes monitoring and intervening in work orders and sales orders to meet strict customer SLAs, coordinating service visits, and ensuring timely delivery of parts and equipment to end users.

I have worked extensively in execution teams handling both onshore and offshore audits, ensuring compliance with industry standards and improving process efficiency. My background spans roles in BreakFix Order Management, Sales Order Management, Work Order Back‑End, and Quality Analysis, with exposure to medical claims validation and data analysis.

Currently, I serve as a Virtual Assistant for a confidential company, where I monitor portal systems, validate commissions, and ensure accuracy in client dashboards. My combined VA and corporate experience has strengthened my ability to work independently, manage complex workflows, and deliver results with confidence.