Myint Kyi
- ·-· https://linkedin.com/in/myintkyi
No.66, 91 Street, Kandawlay, Yangon, Myanmar
SUMMARY
An IT professional with expertise in operations, monitoring, software administration, privacy, and data
security. Holds certifications in Cisco and Microsoft Azure, and is a Microsoft Certified Trainer.
Demonstrated proficiency in network administration, technical support, and Microsoft 365 management.
Experienced in managing IT operations, budgeting, and staff training. Possesses an MBA in information
technology and system management. Enthusiastic about staying up-to-date with technological
advancements to continually enhance skills.
KEY COMPETENCIES
Management Experience
Microsoft 365
Computer Hardware
Strategic planning
Microsoft Azure Certified
Computer Network
Client relationships
Cisco Certified Network Associate
IT System Management
PROFESSIONAL EXPERIENCE
AEQ Holdings Ltd (Singapore)
Dec 2023 - Present
IT Operational And Technical - Myanmar Nation Wide
When I begin in 2023, I will oversee national IT operations and anticipate a favorable evaluation. My
responsibilities will include maintaining, developing, and implementing IT services and network upkeep. I
will enhance IT training for staff and formulate a new IT strategy for the organization.
Ensuring optimal operation and performance by installing, configuring, and maintaining computer
systems, such as desktops, laptops, and accessories.
Utilizing problems-solving skills to troubleshoot and resolve hardware and software issues effectively.
Overseeing Microsoft 365 apps, such as OneDrive, Outlook, Word, Excel, SharePoint, and Teams, to
ensure smooth integration and user satisfaction.
Offering IT training and guidance to office staff as required, fostering technology literacy and enabling
proficient use of IT resources.
Implementing regular system backups and disaster recovery protocols to safeguard critical data and
minimize potential loss.
United Living Mall (Myanmar)
Feb 2022 - Dec 2023
IT Manager
ULM stands as a prominent Halal shopping mall (Retail Business) in Yangon, Myanmar, where I served as
the IT Manager. With two years of experience in IT Management, I oversaw the maintenance of all retail
infrastructure, including Retail POS systems, POS Printers, Shirt Tags, Label Tags, and various other IT
device peripherals.
Monitored daily server network backups and performed weekly security checks to maintain data
integrity.
Oversaw desktop hardware and software maintenance, swiftly resolving issues to minimize downtime.
Conducted monthly service checks on server and network systems to proactively address potential
problems.
Orchestrated all IT operations to achieve company goals, ensuring superb coordination and
effectiveness.
Developed and executed system regulations and procedures to enhance operational productivity.
Implemented robust security measures to safeguard vital data and network access.
Identified and resolved issues promptly to enhance system performance and minimize disruptions.
KMD Institute (Myanmar)
IT Instructor (Computer Networking Department)
July 2019 - Feb 2022
KMD has been a leading IT service provider and training center for more than ten years, holding ISO
9001:2015 certification for its Quality Management System.
Setting up and configuring computer and networking equipment to guarantee smooth operation and
peak performance.
Providing detailed, step-by-step tutorials on basic computer use and networking principles, empowering
students to improve essential skills.
Developing and implementing an interactive curriculum integrating the latest technological
advancements to equip students with current knowledge and practical skills.
Actively participating in professional development technology courses to broaden expertise and keep
up with emerging trends and best practices.
Fostering effective team communication and information sharing during meetings to ensure all
stakeholders are well-informed and aligned.
Creating and overseeing Microsoft Excel spreadsheets for accurate and timely daily, weekly, and
monthly reporting for thorough analysis.
Applying critical thinking skills to assess and resolve issues by weighing various options and making
well-informed decisions.
EDUCATION
European International University (Paris)
MBA in Information Technology and System Management
East Yangon University (Myanmar)
Bachelor of Science (Botany)
SEAMEO CHAT (Myanmar)
Diploma in English Language Proficiency
City & Guilds (UK)
Level 2 IT System Support
KMD Institute (Myanmar)
Diploma in IT
LICENSE AND CERTIFICATIONS
Cisco Certified Network Associate for Routing and Switching (CCNA)
Microsoft Azure Administrator Associate
Microsoft Certified Trainer (MCT)
Introduction to Google Workspace Administration
The Fundamental of Digital Marketing - Google Digital Garage
