Mya Evania King

 PROFESSIONAL SUMMARY Experienced and self-motivated individual with valuable experience and a passion for History. Results oriented with a proven track record for working with a team to achieve goals. Aiming to leverage my skills and experience to work in the historical field at a reputable organization. WORK EXPERIENCE Procurement Officer (01/20/25-currently) D’Sprout Inc As a Procurement Officer with an associate degree and hands-on experience, I handle purchasing, vendor coordination, inventory tracking, and basic financial support. I successfully implemented a new inventory tracking system to improve stock control and streamline ordering. I also assist the billing clerk with preparing balance sheets and tracking purchase-related financials. ● Manage purchasing of goods and supplies, ensuring timely and cost-effective procurement. ● Negotiate with vendors on pricing, delivery, and terms. ● Maintain accurate records of purchases, deliveries, and stock levels. ● Implemented a new inventory tracking software and trained staff for efficient stock monitoring. ● Monitor inventory levels, coordinate with warehouse staff, and prevent shortages or excess stock. ● Assist the billing clerk with preparing balance sheets, tracking expenses, and matching invoices with purchase orders. ● Generate simple reports on inventory, vendor performance, and procurement activity. ● Ensure compliance with internal purchasing policies and budget control. Sales Support Executive (Supervisor) (1 year)- MADISCO ● Prepare and provide timely quotations to customers. • Process and prepare sales orders, invoices and purchase orders. • Act as RMA super user-conducting training and provide tech support,selling methods, procedures and processes, standard and marketing objectives. • Assist with answering phones. • Assist customer service executives, point of sales and cashier. • Assist with drop shipments • Prepare Channel Report and New customer report • Organize and plan monthly trainings, events and tasting for staff. • Prepare and minute monthly sales meeting and supervisors weekly meeting. • Run and email Daily Sales report 17/05/22-31/05/23 Senior Merchandiser (Supervisor)- 1 year- MADISCO 31/05/23-17/01/25 • Prepare and provide timely quotations to customers. ◦ Aid with sales route whenever a salesman is out. ◦ Get orders from customers when on the route. • Process and prepare sales orders, invoices and purchase orders. • Act as RMA super user-conducting training and provide tech support, selling methods, procedures and processes, standard and marketing objectives. • Assist with answering phones. • Assist customer service executives, point of sales and cashier. • Assist with holding over for Sales Support Executive, Purchasing Assistant and Purchasing analyst • Create marketing designs for in-store promotions. • Create reports to analyze the route and competition in the country. • Prepare Channel Report and New customer report • Organize and plan monthly training, events and tasting for staff and public • Prepare schedules for merchandisers • Prepare monthly activations for stores within the country. ◦ Complete and deliver to the sales manager a written report of sales achievement in assigned area. Highlight areas of concern. ◦ Maintain customer relationships by visiting store managers, department managers and employees, answering their questions, responding to special requests and describing product features. ◦ Account receivable management, credit notes, reconciliation, collection and sales route. ◦ Perform merchandising route inspection and inspection prepare report. • Assist with merchandising when an employee is out. ◦ Perform monthly customer courtesy calls and manage customer courtesy call report. 01/06/23- Currently Data Entry Tech and Consultant (Contract) • Prepare data and information as identified by the NCCO from key ministries. • Organizing collected data and information into categories as identified by the NCCO. • Digitizing i.e transferring data from paper formats into computer files. • Creating spreadsheets for necessary data when needed. • Verifying data by comparing it to source documents. • Keep track of all sources • Enter collected data into an online platform. 1/1/2022-30/4/2022 Customer Service Representative, Ready Call BPO 22/6/20 - 30/12/21 • Address email inquiries • Issue discounts on services • File customer complaints • Track shipment of goods • Give refunds Belize Social Security Board, Temporary Clerk 07/2019 – 01/2020 • Research contributions of individuals for pension • Process pension applications Stationery House, Cashier 04/2019 – 05/2019 • Manage transactions with customers using cash registers • Scan good and ensure pricing is accurate • Issue receipts, refunds and change • Balance cash drawer at the end of the shift Atlantic Bank Ltd, Intern 12/2016 – 12/2016 • Inventory counting and management • Preparation of marketing materials EDUCATION Associate of Arts: History and Sociology, St. John's College Junior College 2016 – 2018 High School Diploma in History, Integrated Science, and Geography St. Catherine’s Academy 2012 -2016 • Possesses Secondary Level Teaching License (2021) • Possesses Social Marketing Training Certificate (2021) • Certificate in Business and Social Networking (2024) • Certificate in TSFL abroad (2024) SKILLS: Analytical and Critical Thinking • Ability to evaluate historical events and social structures critically. • Identifying patterns, causes, and consequences in historical and social contexts. • Drawing evidence-based conclusions from texts, data, and historical sources. Research Skills • Conducting qualitative and basic quantitative research. • Gathering and analyzing information from primary and secondary sources. • Organizing research findings into clear summaries or reports. • Written and Verbal Communication • Writing structured essays, reports, and presentations with clarity and argumentation. • Strong reading comprehension and interpretation of historical and sociological texts. • Presenting ideas clearly in group discussions and formal settings. • Cultural and Social Awareness • Understanding of social issues, cultural diversity, and historical context. • Sensitivity to different perspectives, identities, and belief systems. • Ability to relate historical patterns to current social dynamics. Organizational and Time Management • Planning and managing coursework, readings, and assignments independently. • Prioritizing tasks and meeting deadlines in both academic and work environments. Problem Solving • Applying sociological theories and historical knowledge to understand and address real-world issues. • Identifying root causes of social problems and proposing thoughtful solutions. Teamwork and Collaboration • Participating in group projects and discussions. • Respecting diverse viewpoints and contributing constructively in team settings. • Excellent organizational and leadership skills • Ethical Reasoning • Understanding ethical issues in historical and social research. • Respecting confidentiality, academic integrity, and responsible use of information. Technological Literacy • Proficiency in using research databases, presentation tools (e.g., PowerPoint), and productivity software (e.g., Word, Excel). • Basic familiarity with digital archives and online collaboration tools. • Expert knowledge of customer service operations and CRM platforms • Ability to learn new programs and processes