Mwiyeria

PROFILE INFO I am a highly motivated and experienced professional with a demonstrated track record of success in office assistance, brand promotion, banking sales, and digital marketing that is, FMCGs and service industry. Possesses strong organizational, communication, and administrative skills and an eagerness to continuously develop and improve. Experienced in customer service, problemsolving, and working in complex and dynamic organizations. Seeking a position in an enabling environment where my developing qualifications and abilities can be an asset to the organization. HELLEN W. MWIYERIA WORK EXPERIENCE DIRECTLINE ASSURANCE NYERI 2017 - 2021 OFFICE ASSISTANT As an Office Assistant, I utilize my organizational skills, work ethic and attention to detail by ensuring office cleanliness, stocking of supplies, and general tidiness• Delivery of insurance covers, printing of the covers, filing. Assist with customer inquiries, data entry, photocopying and faxing• Assist with scheduling of appointments and other CONTACT administrative tasks• Assisted with preparation of reports and presentations to the advocates for compensations. FINE BRANDS MARKETING 2018 - 2021 BRAND AMBASSADOR (part-time) As an alcoholic beverage brand ambassador I attended events, conducted tastings, provided education, interacted with retailers, - Email- Address- communicated with consumers, developed relationships, conducted market research, prepared reports, wrote reviews, increased visibility, ensured availability, merchandised product, maintained relationships, interacted with consumers, researched trends, analysed sales, promoted brand. GOLDEN MARKETING AGENCY BRAND AMBASSADOR - Influenced purchase decisions, interacted with consumers, ensured https://www.linkedin.com/in/wan gechimwiyeria/ availability, merchandised goods, wrote reviews and reports and increased visibility of the fast moving consumer goods. Managed a team of six members. NCBA BANK ;RETAIL SALES EDUCATION 2017 - 2021 Bachelor Of Business MANAGEMENT; Finance and Banking Karatina University 2013 - 2016 High School Diploma Moi Equator Girls' High School CUSTOMER PRODUCT ADVISOR JULY2021-JULY2022 As a customer product advisor, I opened accounts, facilitated salary based loans, mortgages and asset finance. I also provided advice to customers on financial products and services, and ensured customer satisfaction. I achieved targets and maintained customer relationships, , advised on banking products, and developed strategies to increase sales. , kept up to date with industry trends and regulations to help advise our clients on best suitable product, and managed customer accounts. NAIROBI GLASS (CONGLOMERATE) PUBLIC RELATIONS AND MARKETING 22 SEP 2022-11 AUG 2023 OFFICER Create strategies to attract and retain customers through digital marketing. This includes optimizing websites for search engine visibility, leveraging social media, utilizing email marketing, and measuring and analyzing results.