Mwesigwa Alvin Ralph

Mwesigwa Alvin Ralph 📍 Kampala, Uganda | 📞…. | 📧 ….. | 🔗 linkedin.com/in/mwesigwaaralph Professional Summary Results-driven Relationship Manager with 2+ years of experience in financial services, specializing in client relationship management, credit analysis, and business development. A Business Administration graduate with an Accounting specialization, currently pursuing ACCA qualifications. Proven ability to exceed sales targets, enhance customer engagement, and improve loan recovery, with strong skills in financial planning, data analysis, and internal controls. Core Competencies • Client Relationship Management • Credit Risk Analysis • Financial Planning & Advisory • Problem solving & Solution Oriented • Business Development • Loan Appraisal & Monitoring • Sales & Marketing • Artificial Intelligence, Excel (Advanced), SPSS, QuickBooks, Tally • Leadership & Team Coordination Professional Experience Goldmine Finance – Kampala, Uganda Relationship Manager | May 2024 – Present • Built and maintained a strong portfolio of clients, improving retention and satisfaction rates. • Provided tailored financial advisory and risk management strategies to high-value clients. • Led a branch team of loan administrators and sales officers to exceed sales targets by 15%. • Organized and led weekly and monthly staff trainings on sales strategies and compliance. Sales Officer & Loan Administrator | May 2023 – Apr 2024 • Marketed and built awareness for a new branch through campaign drives and outreach events. • Appraised loan applications and maintained accurate digital records of transactions. • Prepared performance reports and sales records, training new staff in Excel and Word usage. National Agricultural Research Organization (NARO), Mukono – Intern Accounting & Finance Department | Sep 2021 – Nov 2021 • Processed financial documents including vouchers, receipts, and requisitions. • Maintained accurate ledgers and posted daily transactions. • Followed up on back-to-office reports and financial accountability. Uganda National Roads Authority (UNRA), Kampala – Intern Administration Department | Sep 2019 – Nov 2019 • Assisted in transport, logistics, and procurement document handling. • Recorded invoices, travel memos, and inspection certificates. Education ACCA – Level 1 (Ongoing) – 2022 Bachelor of Business Administration, Uganda Christian University – 2nd Class Upper, 2022 Diploma in Business Administration, Uganda Christian University – 2nd Class Upper, 2021 Uganda Advanced Certificate of Education, Midland High School – 2017 Uganda Certificate of Education, Mengo Senior School – 2014 Certifications & Training Customer Service & Effective Selling Skills – Swift Minds, Sep 2023 Customer Service & Goal Setting – Swift Minds, May 2024 Delinquency Management & Loan Monitoring – Uganda Institute of Banking & Financial Services, Jun 2024 Technical & Analytical Skills • Artificial Intelligence • MS Excel (Advanced), Word, PowerPoint, Access, Publisher • QuickBooks, Tally Accounting Software • SPSS and statistical tools (Regression, T-tests, ANOVA, Correlation) • Data analysis, visualization, and dashboard creation Soft Skills • Leadership and mentoring • Excellent interpersonal and communication • Problem-solving and analytical thinking • Ability to work independently and in teams Languages English, Runyankole, Luganda – Fluent Kinyarwanda – Basic Proficiency Research The challenges of microfinance institutions in poverty alleviation in Mukono district – Pride Microfinance Ltd, Mukono Branch (2022) Referees TWINOMUGISHA BENON Principal Auditor, Office of The Auditor General Telephone: …………………. P.O.BOX …… Kampala, Uganda NKURUNUNGI GIDEON CEO, ICT Association of Uganda Telephone: ……………. SERUGO ANDREW Officer Threat Analysis, Uganda Revenue Authority Telephone: …………………… Email address: ……………………