Muzamil Naeem

MUZAMIL NAEEM VIRTUAL ASSISTANT KARACHI, SINDH, PAKISTAN -) muxamil- OBJECTIVE ● ● ● To obtain a position that will enable me to use my educational background and transferable skills to manage and create new opportunities in a given position. To obtain a position that will enable me to use my strong organizational skills, and ability to work well with people. Seeking a position in a growth-oriented company. EDUCATION Bachelors of Science in Computer Science from Aga Khan University Karachi Pakistan. EXPERIENCES ● TrackMyTennis.com Online Program Management (April 2021- PRESENT) (Virtual Assistant) Job Duties - Personal Assistant to the founder. Online customer service Carry out administrative duties for VIP clients (emails, registration, refunds, setup). Create and set up new tennis sessions/classes/camps for the many clients. Work alongside the developers by creating customer inquiries reporting system bugs and creating tickets on how to improve features. Create demo videos and articles for clients on how to use the TrackMyTennis, Other (as requested by the founder). Postmaster (summer worker) (July 2020) Job duties include - - Organizing and filling mail which included stamping return mail that was past due for pickup. Assisting customers in mailing out and receiving letters. KEY SKILLS Computer literate- Proficient in Microsoft Word, Excel, Access, PowerBl, Data Collection, Data Entry, Asana, Sales Force. LANGUAGE English. -