Mutongi Takesure Chauke

MUTONGI TAKESURE CHAUKE Sadza, Chikomba |-| - IT SUPPORT TECHNICIAN EXECUTIVE SUMMARY: Highly skilled IT professional with 4+ working experience in IT support, network administration, and cybersecurity. Proficient in industry-leading tools and technologies including operating systems, network protocols, cybersecurity frameworks, and scripting languages. Strong understanding of industry trends and emerging technologies like AI, and IoT. Proven track record of delivering high-quality IT support and ensuring seamless network operations. Committed to continuous learning and professional development, with excellent problem solving, analytical and communication skills. SKILLS: Operating Systems (Windows, Linux, MacOS etc.), Networking (TCP/IP, DNS, DHCP, Routers, Switches etc.), Software (Microsoft Office, Sage, QuickBooks, Planswift etc.), Cybersecurity (Threat Analysis, security frameworks etc.), Scripting Language (Python, R programming etc.), Database Management i.e. CRUD (MySQL, SQL Server, Mongo DB, Oracle, NoSQL etc.), Network Security (Firewall, VPNs, access control etc.), Troubleshooting (System debugging, error analysis etc.), Programming Languages (Java, C#, vb.net, PHP, JavaScript, C/C++ etc.), Health Management Information System (DHIS2, EHR, VigiTools, ODK etc.), Enterprise Resource Planning (Sage, Odoo, QuickBooks, Planswift etc.), Programming Framework (Laravel, JavaFX, Spring boot, Django etc.), Application Programming Interfaces (Payment Getways, ArcGIS, Google Apps etc.) Graphics Design (Adobe Suite, Illustrator). WORKING EXPERIENCE: Health Information Officer | Sadza District Hospital - Data capturing in DHIS2, VigiMobile, eLMIS, ODK - Data analytics and data visualization using Excel, Tableau, Python and R programming - Data audits and triangulation - Data cleaning and data storage for backup - Diseases surveillance weekly meetings and outbreak investigations as rapid response team 12/2022 – 08/2024 ICT Specialist | ToRyo Gumi Construction (PVT) Ltd. 11/2020 – 12/2022 - Designed and developed visually stunning graphic content for advertising and marketing campaigns, leveraging IT expertise to create engaging digital assets including interactive web graphics, social media visuals, infographics, animation, UI/UX design for software applications (Web, Mobile, Desktop) - Ensured optimal performance, security and compliance by performing routine updates and maintenance on computer systems, hardware and software including installing updates, patches, and anti-virus software to protect against malware and cyber threats. - Leveraged ICT expertise to architect and administer company’s digital ecosystem, encompassing website, social media, and associated infrastructure, ensuring reliability, security and agility to support business objectives. EDUCATION: BSc Honors Degree Information Technology (Chinhoyi University of Technology) Online Certifications 08/2016 – 10/2020 10/2020 – Present Data Analytics | Java Programming | Digital Marketing | Power BI Secondary Education 01/2010– 12/2015 Ordinary Level | Silveira High School | Ten subjects including Mathematics, Statistics, English and Science Advanced Level | Silveira High School | Three subjects (Mathematics, Business Studies and Economics) ADDITIONAL WORKING EXPERIENCE: Systems Administrator (Intern)| Chiredzi Rural District Council. 08/2018 – 08/2019 - Receive, register, classify and ensure resolution of all IT service support requests- Information Technology (IT) Service Operation and Support. - Assisted in performing hardware and software installation procedures and ICT related inventory management. - Assisted in handling IT related documentation and make sure that all IT supplies are available. - Provided support in diagnosing hardware and software issues and troubleshooting activities. - Provided IT support to departments/programs that the organization works with. - Troubleshoot equipment such as printers and scanners and other peripherals. - Performed software configuration on stand-alone computers and laptops. - Assisted in the procurement of all IT related consumables. CAREER ACHIEVEMENTS: Health Information Officer | Sadza District Hospital - Developed DHIS2 Whatsapp instance inform of intelligent Whatsapp Bot utilizing python programming. ICT Specialist | ToRyo Gumi Construction (PVT) Ltd. - Engineered and deployed ToRyo Gumi website (www.toryo.co.zw) using HTML, CSS, JavaScript and PHP. Freelance (ICT Consultancy) | Aowessy Builders (PVT) Ltd, Matudor (PVT) Ltd and Savechem (PVT) Ltd. - Programmed Heavy Machinery Hiring Quotation generation System using Java, FXML, MySQL. - QuickBooks point on sale installation and configuration. - Hardware and Software diagnosis and troubleshooting Freelance (Software Development Tutor) | Social Media Platforms. -Taught and Assisted a Zimbabwean Student to successfully program and document a Python Final Year Project focusing on Heart Disease Predication Machine Learning Model and UI/UX design in Django. - Educated a Student from Cameroon to engineer a Final Year Project in Pharmacy Dispensing and Point on Sale Application written in pure Java programming language utilizing JavaFX GUI framework and MySQL relational database for effective data storage. - Assisted a Chinese student to fulfil his Final Year Project desire to effectively program an Artificial Intelligent Re-capture Web Based System using Python, TensorFlow, Crawler and Flask a Python API for lightweight Web development. - Helped an industrial attached student at Zimbabwe Sugar Association to develop a machine learning model on Sugar Cane Predication model using liner Regression in fulfilment of her Industrial Project. - Assisted a UK-based student to program a Phone Repair Software Application using JavaFX using CSV filing system for data storage. Academic Projects | Chinhoyi University of Technology. - Coded a Cross-Platform Biometric and RFID examination attendance system using JavaFX, Java GUI Framework, Arduino Uno, Fingerprint Sensor and RFID sensor to track authorized student attendance, avoiding student impersonation and increase examination credibility. - Programmed Zimbabwe Politics Sentiment Analysis Software Application using Python and Twitter API to harvest Zimbabwe Politics related data and analyze the data on real time to uncover Zimbabwe Political Grounds, current affairs and political opinions of citizens. -Engineered a Voice Enabled Web Browser using JavaFX, an alternative to Chrome, Firefox, and Edge etc., to enable easy surfing of the World Wide Web using animated UI/UX components. - Developed an ATM Banking Console system using C programming to simulate Bank Console Application real time functionality and or processes REFERENCES: District Nursing Officer | Ministry of Health and Child Care | Mr. Mangezi | - Help Desk Clerk| ToRyo Gumi Construction (PVT) Ltd| Mrs. Chinzete | - Systems Administrator | Chiredzi Rural District Council | Mrs. Kwirihwiri |- / - Director |Savechem (PVT) Ltd, Matudor (PVT) Ltd and Aowessy Builders (PVT) Ltd | Mr. Rubengo | -