Mutaz Hirzallah

Mutaz Abdul Qader Hirzallah Tel: - E-mail:-;- Professional: General Manager. Jul.2007-Dec 2024 Fifth Dimension Engineering & Medical Systems LLC     Established a new business company in the field of Medical, Analytical, and Research Equipment and Services. Activities of the new company include acting as Product Supplier, Service Provider and Consultation Services in the field of High Technology Equipment. Roles Covered inside my company included Sales Manager, Senior Technical Consultant, Customers Relations Manager, Bidding and Teders Manager, in addition to some other tasks. Equipment Brands covered included: o Thermofisher Scientific: Scanning Electron Microscopes (SEM), Scanning Dual Beam (SDB), and Transmission Electron Microscopes (TEM) o Panalytical: X-Ray Fluorescence (XRF), X-Ray Diffraction (XRD), Near InfraRed (NIR) o Varian Medical Systems: Linear Accelerators (LINACs) and all range of Radiotherapy Equipment. o IBA Dosimetry: all range of Dosimetry Equipment o Best Medical Inc.: Iodine 125 Radioactive Seeds for Plaque Therapy. o Cameca: SX100 Electron Probe Micro-Analyzer EPMA o Rigaku (Oxford Diffraction): Single Crystal XRD. Director of Medical Engineering. Apr.2003-July 2007 King Hussein Cancer Center        Supervising the operations of the medical engineering Dept in a specialized cancer center of 120Beds. Participated in transforming the cancer center into JCI accreditation on Feb.2006. Developing and implementing Strategic Plan, Policies and Procedures to guide and support functions of Dept. Heading and participating in different committees like Safety, and Medical Equipment Procurement. Managing field support of Medical Devices ensuring compliance with standards. Managing service contracts, equipment and contractor performance appraisal. Investigating and reporting of medical devices related incidents and managing equipment alerts and recalls. Radiotherapy Sales and Service. Jan.2002-Mar.2003 Jordan Medical Supplies and Services Co. Elekta Oncology Systems   Adding Sales activities to my service experience in the area of radiotherapy Continued to act as a field service engineer for Radiotherapy Equipment and MRI. Assistant Project Manager. May1997-Dec.2001 Philips Project Management King Hussein Cancer Center. In addition to my work as a LINAC service engineer, I was assigned in this position to assist in supervising the maintenance work of the medical equipment supplied to Al Amal Cancer Center under the agreement of the Dutch Grant. My responsibilities were split into two main categories: First the technical part and that is by:  Acting as a contact person for all the service calls regarding the equipment covered under the contract.  Performing estimation on the level of service the equipment requires.  Performing any service procedures within my capabilities.  Contacting the Third party service providers and coordinating between them and the hospital regarding the progress of the service.  Accepting the service from the third party service providers and handing over the serviced equipment to the hospital. Second the Administration part, and that is by:  Managing the spare parts stock.  Contacting manufacturers for technical assistance.  Preparing plans for preventive maintenance procedures. Field Service Engineer. Apr.1995-Dec.2002 Jordan Medical Supplies and Services Co. Elekta Oncology Systems and Philips Medical Systems         Trained on two major lines: Radiotherapy Equipment and MRI. Received technical training on the complete basic range of Radiotherapy products at Elekta Oncology Systems in London-UK (former Philips Radiotherapy Systems). Participated in the pre-installation planning, installation process, and commissioning for the complete Radiotherapy department at Al Amal Cancer Center in Amman-Jordan. Senior and sole service engineer handling the complete Radiotherapy department at Al Amal Cancer Center with responsibilities covering Preventive and Corrective Maintenance, and Quality Assurance. My activities in this field covered the following specific models: Elekta SL25 LINAC, Elekta SL75-5 LINAC, Elekta SLS23 Simulator, Nucletron mHDR Brachytherapy unit, Nucletron Plato Planning System, PTW and Multidata Dosimetry equipment, and mold room equipment. Received my technical training on MRI equipment at Philips Medical Systems, Best-The Netherlands. Acted as a senior service engineer for MRI equipment with responsibilities covering Preventive and corrective maintenance, and quality assurance. Servicing Scanning Electron Microscopes in Al Balqa University and Criminal Forensics Lab Education: BSc. Electrical Engineering. Sep.1989-Jan.1995 University of Jordan.    Completed successfully 165 credit hours in electrical engineering with major in Electronics, and with a general grade: Good. My graduation project covered the design and implementation of a complete RMS digital multimeter from scratch, and for which I was given the grade: 84% (Excellent). I spent ten weeks of practical training at the Jordanian Army Forces Electrical/Electronic workshop. Professional Contributions: Lecturer on LINAC Servicing. June 2000 IAEA - Amman – Jordan. Lectured on servicing medical linear accelerators in the course held by the IAEA at Al Amal Cancer Center, Amman – Jordan. The course continued for 5 days and hosted lecturers form UK, China, Jordan, and Sudan. Professional Training: Radiotherapy – Technical: Elekta Oncology Systems, London – UK: SLD1: Introduction to Radiotherapy. SL Series Phase One Course, multi-energy digital LINAC basic course. SLS Therapy Simulator basic training course. PSS Patient Support System basic training course. SL75B1 Single Energy LINAC training course. SL Series Phase Two course, multi-energy digital LINAC advanced course. Nucletron B.V, Veenendaal – The Netherlands: May/Jun-1995 Jun-1995 Sep-1995 Sep-1995 Feb/Mar-1996 Jul-1998 Unix & PLATO Maintenance / Modem Training Course (Therapy Planning System). microSelectron-HDR-TCS User Training Course. Mar /Apr-1999 Apr-1999 Radiology – Technical: Philips Medical Systems B.V, Best – The Netherlands: MRI Customer Support Engineer Course. Mar /Apr-2000 Cancer Center – Technical: APMC B.V, Hedel – The Netherlands: General Cancer Center equipment course. Nov-1997 Analytical Instruments – Technical: Cameca AMETEK – France: SX100 Electron Probe Micro-Analyzer EPMA Oxford Diffraction (Rigaku) – Poland: Single Crystal X-Ray Diffraction. Jun-2009 Sep-2012 Electron Microscopy (Thermofisher Scientific formerly FEI) SEM/SDB Introduction and Operate SEM/SDB Basic Corrective Maintenance SEM/SDB Versa 3D (E-Learning) SEM/SDB Nicole Systems Nov-2002 Nov-2008 Nov-2014 Nov-2022 Managerial (King Hussein Cancer Center): Quality Management Foundation and Principles QA and Performance Improvement Facilitator Training Course Standard Development and Quality Monitoring Training Course – QAPI Training Program Team Building Training Course – QAPI Training Program Management and Leadership The Healthcare Quality Certification Board Exam Review and Study Course Participation in JCI Accreditation process at KHCC Languages:  Arabic (Native)  English (Fluent) Mar-2004 Apr-2004 Aug-2004 Apr-2006 Dec-2006 Mar-2006.