Mutahir Manzur
https://www.linkedin.com/in/mutahir-manzur/
Agile & Scrum Professional | IT Business Analyst & Implementation Consultant.
With over 5 years of experience as an IT Business Analyst and Implementation Consultant, I have successfully led
high-impact projects, including a $25 million initiative from concept to full implementation. I specialize in
requirements gathering, documentation, and managing product lifecycles within Agile, Scrum, and traditional
frameworks. Known for delivering exceptional customer satisfaction and ensuring high-quality project outcomes, I
excel in facilitating Agile ceremonies, coordinating cross-functional teams, and optimizing project integrations. My
experience also includes significant exposure to AI-driven process automation. Holding certifications in Agile and
Scrum, I am now seeking a role as an Engineering Manager and am open to relocation or remote/hybrid
opportunities.
Experience
System Analyst | PRAL (Pakistan Revenue Automation Limited) |Islamabad, Pakistan.| Dec 2024 – To date.
● Led business needs analysis for the Sales Tax Management module in IRIS, collaborating with stakeholders
to identify system gaps and define project objectives.
● Proposed a Mobile POS solution for remote areas, analyzing business needs, engaging stakeholders, and
defining objectives to enhance tax compliance, real-time sales tracking, and accessibility in
low-connectivity regions.
● As a System Analyst, I have contributed to POS system enhancements, streamlining revenue management,
and developing reporting solutions for improved decision-making.
● Designed and optimized workflows for the efficient filing, assessment, and reconciliation of sales tax
returns, ensuring compliance with regulatory requirements.
● Partnered with development teams to implement system enhancements, ensuring alignment with
business goals and technical feasibility.
● Conducted integration testing and facilitated User Acceptance Testing (UAT) to validate system
functionality and performance.
● Monitored system performance, provided ongoing support, and implemented iterative improvements
based on user feedback.
Sr. Business System Analyst | Arpatech Pvt Ltd.| Sept 2023 – June 2025. (Remote).
Projects: Green Checkout (with Mastercard), EV Club Platform
● Drove business analysis and product development for Green Checkout, a Mastercard-integrated platform
promoting eco-friendly transactions, and EV Club for electric vehicle fleet management and sponsorships.
● Translated business objectives into detailed technical requirements, user stories, and acceptance criteria.
Facilitated agile ceremonies including backlog grooming, sprint planning, and daily standups.
● Acted as a bridge between stakeholders and development teams, ensuring a clear understanding of
requirements, expected outcomes, and timelines.
● Guided and mentored developers by clarifying business logic, reviewing technical designs from a
functional perspective, and ensuring alignment with user needs. Regularly held solution walkthroughs to
align on architecture, dependencies, and logic.
● Supported junior developers in understanding business flows and integrating backend logic with frontend
workflows, particularly in modules involving wallet deductions, fleet onboarding, and sponsor payouts.
● Championed a collaborative and learning-oriented environment—encouraged documentation practices,
peer reviews, and proactive communication within cross-functional teams.
● Maintained detailed business process documentation and collaborated on API specs, ensuring scalability,
performance, and data integrity.
Sr. Business System Analyst | Caresoft Pvt Ltd |Islamabad, Pakistan.|
May 2023 – Sept 2024.
As a Business Analyst and Scrum Master working on high-potential healthcare and Insurtech products:
● Gather and analyze requirements from stakeholders to ensure alignment with business objectives.
● Maintain comprehensive project requirements and create detailed documentation to guide development.
● Facilitate sprints and iterative reviews in Agile to ensure continuous alignment with project goals.
● Oversee the entire project lifecycle, from inception and design to delivery.
● Design mock-ups and guide the design process.
● Manage the development process and perform user acceptance testing (UAT).
● Ensure the final product meets user needs and industry standards.
● Responsible for overseeing and implementing end-to-end project solutions, ensuring seamless integration
and delivery of high-quality outcomes
● Proficient with project management and solutions design tools such as JIRA, Confluence, Figma, Balsamiq,
Miro, and Draw.io.
● This experience highlights my role in delivering high-potential AI solutions for our biggest client, a leading
company based in Florida, USA
Business Analyst | Lintel Financial Services Pvt Ltd |London, England. ( Remote)| Mar 2022 – May 2023.
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Gather and analyze stakeholders' requirements for a high-potential Fintech product.
Managed comprehensive project requirements and created detailed development documentation.
Facilitate sprints and iterative reviews in a dynamic setting.
Oversee the entire product lifecycle, from inception and design to delivery.
Utilize experience as a technical project manager to ensure the product meets user needs and industry
standards, leveraging expertise in Figma for enhanced design.
Business Analyst | Orcalo Holdings |Islamabad, Pakistan. | Jan 2021 – Mar 2022.
● Gather and meticulously analyze stakeholder requirements for high-potential ERPs, ensuring alignment with
strategic business goals.
● Manage and document comprehensive project requirements to facilitate smooth and effective development.
● Lead agile sprints and iterative reviews in a dynamic environment, promoting collaboration and flexibility.
Oversee the full product lifecycle, from initial concept and design innovation to successful delivery.
Business Analyst | Digilynx | Islamabad, Pakistan. | March 2020 – Dec 2020.
● Gather and analyze stakeholder requirements for a high-potential energy product, aligning them with
strategic business goals.
● Managed comprehensive project requirements and guided development with detailed documentation.
● Work closely with the cross-functional teams to ensure seamless project execution and delivery.
Part-time Freelance Business Analyst | Remap.ai | Brisbane, Australia. (Remote) | Oct 2024 to Dec 2024
As an AI Business Analyst & Product Manager, I led the development of AI-driven process automation solutions for
different clients, integrating machine learning and NLP to enhance business workflows. I managed the entire
product lifecycle, from gathering requirements and defining roadmaps to overseeing AI feature integration testing,
Education
MS (Project Management)
SZABIST – Islamabad.
2024
BS (Computer Sciences).
2019
Capital University of Science and Technology,
Islamabad.
Skills
Core Competencies:
Requirements Gathering & Analysis, Business Process Modeling & Reengineering, System Implementation &
Integration, Effective Communication & Stakeholder Management.
Technical Skills:
Requirements, Use Cases, Technical Specifications, Data Analytics, API Integration & Testing, Scalable Systems &
Solution Design, Functional Testing, Regression Testing, UAT Coordination, Agile & Project Management,
Wireframing & Prototyping, Cloud Technologies.
