Mustapha Oshoma Shaibu

 Oshoma Shaibu Tel:- Email:- Profile I am a motivated Project Coordinator with years of experience within the public and private sectors including the NHS. I have an excellent grasp of PRINCE2 and AgilePM methodologies and experience working with multi-disciplinary teams to deliver both small and large-scale projects. I have a track record of ensuring projects are completed on time, with quality, and at cost by providing excellent project management and by supporting teams to achieve project deliverables. Skills Strategy and Planning Transformation, change management, and Stakeholder engagement. Information governance and GDPR AgilePM Certified IT and Digital project implementation experience Training, Floor walking, and testing experience MS Project, MS Dynamics 365, MS Excel, PowerPoint, Visio, SharePoint, Clarity, Aspyre and Smart Sheet Clinical System Implementation and Interoperability experience - SystmOne, Sunquest ICE, EMIS, Cerner, Symphony, Summary Care Records, e-RS, e-Prescribing, and Jade Employment History Senior Administrator/Project Support - CNWL NHS Trust - September 2023 – July 2024 Supported the improvement of the process on SystmOne and the outcome of historical information across all divisions within the Trust. Produced weekly reports for the senior managers showing progress against the plan, status to date, resource requirements, identifying and escalating issues, risks, and dependencies. Provided regular written status reports as feedback to staff groups and more formal reports to various committees and the board. Developed project plans with the project team to capture all workstream activities and products accurately. Created project documentation including highlight reports and presentations for the working group. Organized regular stakeholder engagement events and workshops aimed at problem-solving to meet the Trust’s KPI requirement. A prepared weekly report of all unfinalized appointments across the Trust for review centrally Worked collaboratively with team members and other teams sharing knowledge and information. Responsible for ensuring adequate links between other service lines and the team. H2H Customer Service Coordinator - Randstad - (Abbott Nutrition International) - March 2023 – September 2023 Provided a high level of customer care to both patients and healthcare professionals to enable them to make informed decisions. Managed daily workload, showing progress against plan. Organized stock checks and arranged patient deliveries. Provided support to patients and stakeholders in dealing with their inquiries, resolving all the queries that might arise. Identify and help troubleshoot the feeding pumps provided to the patients. Used an internal CRM system to log all communication between patients and healthcare professionals. Project Coordinator/RTT Data Validator - CNWL NHS Trust - September 2022 – March 2023 Supported the improvement of the process on SystmOne and the outcome of historical information across all divisions within the Trust. Liaise with and work across various sub-specialties to support RTT18 week target delivery. Retrospectively validate closed breached pathways to support the end-of-month data submission and produce breach analysis for operation teams. Provided regular written status reports as feedback to staff groups and more formal reports to various committees and the board. Developed project plans with the project team to capture all workstream activities and products accurately. A prepared weekly report of all unfinalized appointments across the Trust for review centrally IT Project Coordinator - Suffolk and North East Essex (SNEE) ICS - June 2022 – August 2022 Management of multiple projects aimed at collaborative working spaces including intranet access on SharePoint, MS Outlook, data sharing via SystmOne, Liquid Logic, and chat functionality on MS Teams Facilitated weekly meetings with stakeholders to provide an update on progress, and discuss risks, issues, and mitigations. Produced weekly reports for the senior managers showing progress against the plan, status to date, resource requirements, identifying and escalating issues, risks, and dependencies. Developed AS-IS and TO-BE process map for the Trust systems end-to-end process across teams within the ICS. Created and maintained detailed project plans and timelines, actions for each project, RAID log, and resource tracker. Created project documentation including highlight reports and presentations for the PMO. Engaged with internal and external stakeholders to deliver changes in line with project requirements. Responsible for coordination and various stakeholder groups Developed a user guide currently being used across all the integrated neighborhood teams. Liaised with business sponsors and system users to capture business needs, develop requirements, and implement various agreed solutions. Project Coordinator/RTT Data Validator - SystmOne Data Improvement Project (Bank Role) CNWL NHS Trust-April 2021 – June 2022 Implementation of process Improvement on SystmOne and outcome of historical information across all divisions within the Trust Liaise with and work across various sub-specialties to support RTT18 week target delivery. Retrospectively validate closed breached pathways to support the end-of-month data submission and produce breach analysis for operation teams. Liaised with business sponsors and system users to capture business needs and develop requirements. Produced weekly reports for the senior managers showing progress against the plan, status to date, resource requirements, escalating issues, and risks. Provided regular written status reports as feedback to staff groups and more formal reports to various committees and the Board. Developed project plans with the project team to capture all workstream activities and products accurately. Created project documentation including highlight reports and presentations for the working group. Organised regular stakeholder engagement events and workshops aimed at problem-solving to meet the Trust’s KPI requirement. A prepared weekly report of all unfinalized appointments across the Trust for review centrally Worked collaboratively with team members and other teams sharing knowledge and information. Responsible for ensuring adequate links between other service lines and the team. Digital Project Manager (Midlands) - NHS Digital/NHS Arden and GEM CSU - January 2021 – March 2021 Implementation of Proxy Ordering of Medicines in Care Homes Developed a business case for a Telephone Hotline Hub as proof of concept for the Midlands region. Developed and agreed on appropriate sign-off of Memorandum of Understanding for the 11 STPs in the Midlands region for Proxy Access implementation by STP using a Fair Share Funding allocation. Acted as regional day-to-day contact for operational guidance, queries, and concerns regarding Proxy ordering of medicines. Facilitated various webinars on how to set up Proxy Access for Care Homes using SystmOne and EMIS mainly targeted at representatives from Care Homes, GP practices, CCG colleagues, Pharmacy teams, and team members from NHSx. Created and maintained detailed project plans, risks and issues log, action log for the core project team, and resource tracker. Produced bi-weekly highlight reports for the region to the NHSx national team. Provided day-to-day support to Care Homes experiencing challenges in setting up Proxy Access including NHSmail.NET. Collated regional data using Capacity Tracker to access several care homes that have set up proxy access and are using it to request medicines for care home residents from their GPs. Developed a scaling-up plan for the Midlands region to identify gaps and support needed by Care Homes to enable better uptake of Proxy Access in the region. IT Project Coordinator - Central and North West London NHS Trust - July 2019 – November 2020 Delivery and management of multiple projects, responsible for the coordination, implementation, control, and completion ensuring consistency with organizational strategy. Created and maintained detailed project plans and timelines, actions for each project, resource tracker, RAID, highlight reports, and PIDs. Held regular steering group sessions and working groups to hold people to account for completing actions and updating actions as needed. Supported program administration by setting up project meetings, teleconferences, and workshops. Reviewed options and costings for the procurement of software and hardware from various third-party suppliers Liaised with third-party suppliers delivering network and telephony solutions. Identified and managed project risks and dependencies, enacting risk mitigations with escalations as necessary Developed and maintained excellent relationships with internal and external stakeholders, based on trust and partnership, and supported the delivery of projects and developments for internal stakeholders. Liaised with the IT Service desk, Digital, PMO and other departments, external suppliers, and the wider business in the delivery of IT projects. Worked collaboratively with team members and other teams to share knowledge and information. Project Implementation Manager - Croydon Clinical Commissioning Group - February 2019 – July 2019 Implementation and Training on Health Information Exchange – Technical Interoperability between Cerner and EMIS, Implementation and Training on e-prescribing, e-referrals, and NHS App Reporting on project progress, timelines for delivery, and costing through the PMO office Managed actions relating to the project and produced highlight reports for senior management through the PMO. Developed and agreed on specific datasets, views, and data-sharing agreements, Purpose-specific information-sharing agreements, and role-based access for Cerner Portal Integration Undertook local training on Cerner HIE to EMIS, e-Prescribing, and e-Referrals on EMIS across practices in Croydon. Training GP practices on how to register on the Data Controller Console, the sign-up process, and the acceptance process for the SWL Interoperability Information Sharing Agreement (ISA) and PSISA Completed local configuration at each practice to set up the live contextual link including testing link, heartbeat test, troubleshooting, and support post-Go-Live. Finalized local due diligence by completing a technical readiness checklist to support the technical submission to Health Care Gateway Managed the process and documentation around supporting patients who wish to opt out of data sharing. Worked closely with the Programme Manager and the acute trust communications team to support the localisation of published communications materials for GP Practices, websites, and leaflets. Point of contact for support/escalation of patient opt-out process and link with SWL Data Controller Console super-user. Support localization of published communications materials and ensure GP practices have materials during the Privacy Notice Campaign and Counter the “big data” challenge by reinforcing the legal case for sharing. Raised awareness of the implementation of the Interoperability program by being a persuasive advocate and engaging directly with each practice. Promoting the value and benefit to users viewing the shared data between systems and establishing effective communication pathways at the practice level, engaging practice managers as key advocates Project Support Officer - Central and North West London NHS Trust - March 2018 – February 2019 Supported the Implementation of a Trust-wide LYNC Telephony Software, training, and Floor-walking Worked with the program manager to implement a trust-wide IT transformation program. Responsible for testing the software of the LYNC switchboard system before rollout. Trained mental health doctors, nurses, social workers, psychiatrists, occupational therapists, support workers, and administrators on how to log on to LYNC, file sharing, set up meetings, sharing their screens with other users. Prepared lesson plans and Standard Operating Procedures to be used to deliver training to end-users. Facilitated workshops, events, and meetings to sensitize employees to the new system. Supported the program manager in the management of weekly steering group meetings. Worked with finance to produce project spending monthly. Supported production and updates of the project plan and RAID log, managed actions relating to the project, and produced highlight reports for senior management. Business Support Officer - Central and North West London NHS Trust - October 2015 – March 2018 Jade to SystmOne Data Migration support, and EPR trainer/floorwalker Provided new user training and floor walking as Jade and SystmOne super-user. Migrated unit data from the Jade clinical system to SystmOne. Enabled data sharing between the community and the trust on SystmOne enabling more efficient and safer clinical information. Trained mental health doctors, nurses, social workers, psychiatrists, occupational therapists, support workers, and administrators on how to use SystmOne. Produced monthly reports on several Jade referrals received for units, bookings, cancellations, and DNAs. Contacting patient GPs to ensure the patient records are accurate on Jade EPR. Produced reports using data analysis and data manipulation skills and presented reports to senior management. Education University of Salford - MSc Project Management Institute for Management Information System - Foundation Diploma Certification AI and Big Data in Global Health Improvement - Taipei Medical University AgilePM Certified - APMG Volunteering Royal Voluntary Service - Volunteer Responder British Heart Foundation - Volunteer