Muskan Haider

Muskan Haider-- Nazimabad no 1 Freshly graduated mathematician with expertise in data analysis, Power BI, Excel, and data cleaning. Skilled in time series analysis, sales forecasting, and interactive dashboard creation to generate valuable business insights. Open to opportunities to apply analytical skills in a dynamic and growth-oriented environment. Professional Experience 11/2024 – 01/2025 Karachi, Pakistan Data Aalysis Intern, Zue Pvt Ltd 2023 – 2024 Karachi, Pakistan Customer Service Representative, Climax Software solutions Provided excellent customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction Assisted clients with software-related queries, troubleshooting technical issues, and guiding them through product features. Maintained accurate records of customer interactions and feedback to improve service delivery. Developed and maintained interactive dashboards and reports using Power BI to support data-driven decisionmaking. Transformed raw data into actionable insights by performing data cleaning, modeling, and visualization. Designed dynamic reports to track key business metrics, enhancing operational efficiency. Collaborated with teams to understand reporting needs and ensure data accuracy. Optimized data processing workflows, improving report generation speed and accuracy. Education 01/2021 – 12/2024 Karachi, Pakistan Batchlors in Mathematics, Jinnah University For Women Developed strog analytical and problem-solving skills through coursework in calculus, statistics, ad physics. Engaged in quantitative research projects, applyig mathematical theories to real-world problems. Projects Mathematical Modeling, Traffic Flow Optimization i succesfully developed and implemented a mathematical model to simulate and optimize traffic flow in urbann enviornment.The project aimed to adress trafffic congestion improve travel times and purpose efficiet traffic managemet strategies. Skills Power BI Microsoft Office Communication skill Problem solving Analytical Abilities File Management Customer Service Certificates Python for Data Science,Ai and development Languages English Urdu