Musa Audu
$9/hr
Expert in logistics and supply chain management with a focus on optimizing operational efficiency.
AUDU MUSA
Ikeja, Lagos | --| [LinkedIn](https://https://www.linkedin.com/in/musa-audu927956a4/
PROFESSIONAL SUMMARY
Experienced logistics and operations manager with a proven track record in overseeing operational activities, supply
chain management, and quality control in the agricultural sector. Skilled in developing and implementing policies to
enhance efficiency and productivity while ensuring compliance with industry standards. Recognized for leadership
abilities and commitment to continuous improvement, driving teams towards achieving strategic goals.
SKILLS
Customer Service
Leadership
Microsoft Word
Documentation Review
Time Management
Communication
Asana
Email Marketing
Excel
QuickBooks
Team Management
Process Optimization
Sales
GHL
Aurora
MONDAY
PROFESSIONAL EXPERIENCE
Last-Mile Hub Manager, Jumia Services
Jumia NG
Oversaw all operational activities, including procurement, processing, storage, and logistics.
Ensured compliance with industry standards and regulations.
Developed and implemented operational policies to improve efficiency across departments.
Built and managed a 100% 3PL fleet, successfully delivering over 2 million packages.
Managed hub operations, achieving strategic objectives and revenue targets.
Conducted KPI checks, queue monitoring, and loss mitigation.
Maintained high health and safety standards, including 5S procedures.
Forward Logistics Analyst (Team Lead, South-West Region)
Jumia NG
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(October 2021 - August 30th 2024)
(December 2019 - October 2020)
Managed the end-to-end supply chain, from sourcing to product delivery.
Built strong supplier relationships, ensuring timely procurement of high-quality products.
Monitored inventory for optimal stock levels.
Compiled daily dispatch productivity reports.
Enforced 5S standards for continuous improvement.
Reverse Logistics Analyst,
(October 2015 - December 2019) Jumia NG
Trained employees during peak periods (e.g., Black Friday, Anniversary sales).
Oversaw stock supply and distribution, reducing stockouts by 25%.
Ensured vendor compliance with a 21-day return policy.
Position-Order Processing & Compliance Officer
(February 2015 to October 2015)
Jumia NG
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Ensured customer orders were processed and shipped within SLA.
Monitored 5S procedures and safety compliance (PPE).
Trained employees on material handling.
Conducted daily audits of warehouse standards.
Operations Officer
Extra solutions Limited
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(January 2014 - November 2014)
Increased sales by 35% through effective customer service and up selling.
Led the operations team, conducting performance evaluations and training.
Achieved monthly sales targets consistently.
Improved issue resolution time by 40% through escalation processes on JIRA.
Conducted audits and reconciliations of company assets.
Operations Manager
Gajbon Marine Services Limited
Nigeria
(December 2012 - December 2013)
Improved dispatch accuracy by 20% through optimized packaging.
Led special projects related to operational improvements.
Supervised maintenance of maritime equipment.
Ensured compliance with NIMASA and other maritime laws.
Enhanced client satisfaction by 25% through proactive communication.
EDUCATION
University of Calabar
Environmental Education (ASP Tourism and Economic Management )
(December 2012)
KEY COMPETENCIES
Operational Management: Extensive experience in logistics and operational oversight.
Supply Chain Optimization: Proven skills in managing end-to-end processes and supplier
relationships.
Quality Control: Expertise in implementing quality assurance and compliance procedures.
Team Leadership: Skilled in developing and leading high-performance teams.
Project Management: Capable of coordinating projects to meet deadlines and budget requirements.
Data Analysis: Proficient in performance metrics and inventory management.
Software Proficiency: Advanced knowledge of Microsoft Excel, ERP systems, and inventory
management software.
Health & Safety Compliance: Strong understanding of safety regulations and 5S practices.
REFERENCE
Available on request
