Musa

MUSA, MUSA ALHAJI Email:-Contacts:-,- Home Address: House, No C14 Behind Natti Farms, Barikin Sale, Minna Niger State PROFFESSIONAL SUMMARY Result Oriented and Customer focused banker with over 15 months of experience in operations, providing excellent customer service, handling customer transactions, referring credit products, and balancing cash drawers and ledgers with 100% accuracy. Seeking to fill any available opening to hone my extensive knowledge of Banking products and procedures. I am a dedicated team player Multilingual in English, Hausa, Nupe and Yoruba. EXPERIENCE National Youth Service Corps (NYSC) - Geography Teacher Demonstaration Secondary School A.B.U Zaria Shoe Cubbling - Kulu-Shoes Kaduna. PROFFESSIONAL EXPERIENCE Branch Service Associate (BSA) Wema Bank Operations Teller, Zenith Bank Plc i. August 2023-September 2023 October 2023-Present Process standard teller transactions for customers, including servicing client accounts, accepting loan payments, managing safe deposits box payments, handling inter and intra bank cashing cheques, balancing cash drawers and correcting discrepancies ii. ATM custodian, balancing of ATM cash often totaling more than 70 million naira on weekly basis. iii. Complete 20 plus customer transaction per hour with extreme attention to detail. iv. Handling of safe deposits and withdrawals of foreign exchanges transactions v. Expert in electronic Bills (E-Bills) and third party transactions such as; Paydirect, Remita, Pensions, E-Tranzacts, E-Bills. vi. Organizing 200 plus customer transaction receipt on daily basis so that they could be properly filed in a timely manner. vii. As head teller I am responsible for audits and daily balancing of the vault which often exceed 1 billion naira. viii. Established credibility with clients and know by heart over 50 names of regular customers creating a friendly rapport with them. ix. Adheres strictly to safe deposit operations and guidelines x. In absence I, fill in for supervisor and also maintain normal bank floor operations. xi. Supervise and handle cash movement and evacuation from and to other banks. xii. Sold over 1 million unit of shares. xiii. A great team player xiv. Assisted in successfully training a new teller ensuring he learned a comprehensive education in proper banking policies. EDUCATION Bachelor of Geography (2017)-Second class Upper Usmanu Danfodiyo University Sokoto Msc Geographical Information System and Remote Sensing (In View) Ahmadu Bello University, Zaria. CERTIFICATION Chartered institute of personnel management CIPM (in view) ADDITIONAL SKILLS i. Expert with Microsoft Office (Word, Excel, Power Point). ii. Expert in Core banking Softwares such as Oracle Flexcube, Xpath, Phoenix and Rumango. iii. Fluency in English, Nupe, Hausa, and Yoruba. iv. Expert in GIS Softwares such as; ArcGis and Esri Business Analyst