Experienced customer service, working in the hotel and cruise ship industry for 7 years. In the past year, because of COVID-19, I decided to invest in my knowledge and change my career path to marketing.
I moved to a start-up company that provides email outreach for the creator economy after six months of cold calling in sales.
Currently leading the Creator Sales Team in copywriting, setting email campaigns, maintaining good deliverability, reaching monthly goals, etc.
I always go above and beyond to ensure a maximum customer service experience and always strive to be the best person I can possibly be.
Working for one of the best cruise line companies was the best opportunity to expand my knowledge and skills while also allowing me to learn new skills. This was the best opportunity to travel around the world (I have visited more than 60 countries) and work with customers from all over the world.
Excellent written and verbal communication skills
Detail oriented person
Multi-channel administrative skills: e-mail, phone, chat
Good knowledge of MS Office