Murad Khan

Murad Khan Date of birth: 22/10/1993 Nationality: Bangladeshi (- (Mobile) Gender: Male Phone number: Email address:- LinkedIn: www.linkedin.com/in/murad-khan-104696bb Address: Maddhapara, Vowakhali, Ratangong, Narail Sadar, Narail Pourosova, Narail., 7501, Narail, Dhaka, Bangladesh, Bangladesh (Home) ABOUT ME I am an enthusiastic, self-motivated, reliable, responsible and hard-working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative. I am able to work well under pressure and adhere to strict deadlines. WORK EXPERIENCE 01/05/2024 – 05/10/2024 Wisconsin, United States WORDPRESS DEVELOPER (REMOTE) ONYOURMARK.COM Duties/Responsibilities: • Worked as a Webmaster. • Website Customization using Page Builder. • Worked with Elementor. • Worked with Divi, Astra, Blocksy and Thrive themes. • Site Health, Broken Links, Schedule Posting, SEO-optimized content, Online Research. • Used CRM (www.worketc.com) • Worked (40 hours/week) Business or Sector Other service activities Department Web Development Website OnYourMark.com 01/01/2021 – 30/08/2023 Larnaca, Cyprus CUSTOMER SUPPORT EXECUTIVE (REMOTE) HOLIDAYZER SKYNET HOLDING LTD. Duties/Responsibilities: • Communicating with every upcoming and existing guest. • Making daily check-in/out list. • Ensuring cleaning of every apartment and scheduling cleanings for the properties. • Handling early check-in and late check-out issues. • Answering all inquiries on Airbnb, Booking.com, Agoda, Vrbo, Ostrovok, etc. • Making and handling daily maintenance lists. • Processing refunds. • Ensuring good reviews from guests. • Receive every call timely and provide the right information. • Checking email and doing live chat with the guest. • Update price while needed. • Collaborating with the maintenance and cleaning team. • Keep track of upcoming bookings/revenues/unpaid payments. • Replying to guest reviews and property questions. • Solving overbooking problems. Business or Sector Information and communication Department Short Term Rental (STR) Website www.holidayzer.com 01/01/2019 – 31/12/2020 Narail, Dhaka, Bangladesh, Bangladesh JUNIOR EXECUTIVE DARAZ BANGLADESH LTD Email- Duties/Responsibilities: • Hub In-charge. • Worked (40 hours/week) • Logistic Supply Chain • Operations Business or Sector Other service activities Department Operations Website www.daraz.com 01/02/2018 – 30/11/2018 Narail, Dhaka, Bangladesh, Bangladesh DISTRIBUTION SALES OFFICER BKASH BANGLADESH LTD Worked (50 hours/week) Business or Sector Financial and insurance activities Website www.bkash.com EDUCATION AND TRAINING 01/01/2007 – 01/01/2009 Narail, Bangladesh SECONDARY CERTIFICATE (SSC) Narail Govt High School 01/01/2009 – 01/01/2011 Narail, Bangladesh HIGHER SECONDARY CERTIFICATE (HSC) Narail Govt. Victoria College Field of study Business Studies Final grade 3.80 (Out of 5) 01/01/2012 – 01/01/2016 Narail, Dhaka, Bangladesh, Bangladesh HON’S National University Field of study English Literature Final grade 2.42(Out of 4) LANGUAGE SKILLS Mother tongue(s): BANGLA Other language(s): UNDERSTANDING ENGLISH Listening Reading B1 C1 SPEAKING WRITING Spoken production Spoken interaction B2 Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user B2 B2