I am an experienced, Trained Proficient customer support specialist with 2+ years experience that recognizes that a customer support representative is crucial in building trust and loyalty with customers, which directly impacts the company’s reputation and success. My Expertise skills in Communication Etiquette, problem solving skills, time management, customer prioritisation and excellent team collaboration would be an added asset to your company as it aligns with their goal of 100% satisfaction rate which is what I will offer to every of our customers.As a customer support specialist with added knowledge on CRM tools and basic IT support skills, I will ensure our customer have a smooth sail riding with us.
I am a fast-learner who always ensures attention to the tiniest details is attended to and great environmental work space for both me and my colleagues, while working under little to no work supervision, as a customer support specialist, am here to ensure that your customer needs and enquires are meet, attended on time and a friendly, approachable manner. With my skills in : Time management, attention to details, efficient use of CRM tools, and a good team player. Having me in your team is ensuring that our customers, understand and utilize our products to the fullest potential, most importantly that our team will surely be a winning team.