Muo Nkechi Clare

Muo Nkechi Clare

$9/hr
Excellent customer support, technical support and virtual administrative functions
Reply rate:
100.0%
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
3 years
NKECHI IFEYINWA - |-| https://www.linkedin.com/in/nkechi-ifeyinwa-muo-a/ 10 Agunbiade Bankole, Ologolo, Lagos PROFILE SUMMARY Hardworking and passionate job seeker desiring a challenging role where I can leverage my skills and previous work experience to make a successful transition to a new career. With a passion for providing excellent customer and technical support services, I am eager to bring my transferable skills and unique perspective to a new role. I am a fast learner, analytical, and detail-oriented with a proven track record. I am seeking a role that provides opportunities for growth and development, and that allows me to make a positive impact on the organization and the broader community. I am committed to ongoing learning and professional development, and I am excited to contribute my skills and experience to a new career. SKILLS Strong Work Ethics and Facilitating Skills | Proficiency in Microsoft Office | Time Management | Strong Interpersonal and Communication skills | Proficiency in Customer Relationship Management (CRM) Tools | Proficiency in Project Management (PMT) Tools | Active Listening | Problem Solving | Coordination and Flexibility | Critical Thinking | Recruitment | Team Player | PROFESSIONAL EXPERIENCE Executive Virtual Assistant (Remote) Society of Cosmetic Scientists Nigeria (NICOS), Lekki, Lagos. ● ● ● 2021 - Present Perform administrative roles which includes ensuring smooth onboarding of new members, maintaining a database of all members and ensuring excellent membership experience through prompt response to queries and excellent communication with the members. Support the organization during AGM, prepare minutes of meetings as required, maintain NICOS email accounts and adopt a suitable, accessible filing system for email and documents. Collaborate with the society’s stakeholders both internal and external, pay courtesy visits to companies on behalf of the society, represent the society at events, write and circulate summary reports from visits to companies, authorities and event venues. ● Communicate NICOS values to potential members, sponsors, and benefactors. ● Coordinating and organizing both physical and virtual events, hosting webinars and developing contents to be published on different platforms. Key Achievements ● ● ● Planning and executing the NICOS Annual Conference Planning and Executing NICOS Webinars and Training Excellent Administrative support Nkechi Ifeyinwa Muo CV Page 1 of 3 Research and Development Assistant (NYSC) Research and Development department, Life Care Division, Seven Up Bottling Company, Ikeja Lagos 2020 - 2021 ● Supported research and development efforts to create new products such as 2sure sanitizer, 2sure Antibacterial soap, 2sure dishwash and 2sure hand-wash. ● Helped to run tests on the new products to check if it meets the stipulated criteria. ● Ensured that necessary raw materials needed for production are conformed to standard. ● Monitored the stability stage for the new products before they were certified okay to be sent to the consumers and reported any issues to the manager. ● Performed statistical, qualitative and quantitative analysis on raw materials. ● Helped the team meet regulatory requirements by coordinating documentation and filings. ● Performed monthly stability checks on newly developed products at different conditions and also drafted their stability report. Key Achievements ● Supported research and development leading to the formulation of new 2sure products Secretary Gauze Pharmaceutical Limited – Awka, Anambra 2020 ● Kept the reception area clean and neat to give visitors a positive first impression. ● Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. ● Monitored incoming and outgoing mails. ● Reminded the CEO of daily appointments inside and outside of the factory. ● Actively participated in management meetings, took minutes of the meeting and also made relevant suggestions during the course of the meeting. Quality Control Officer (Industrial Training) Gauze Pharmaceutical Limited – Awka, Anambra 2018 ● Studied functional relationships between different operational areas to better understand importance and impact of different decisions and protocols. ● Helped skilled professionals complete direct industrial work to gain deeper understanding of different roles and processes. ● Monitored testing procedures and verified performance of tests according to established item specifications and protocol. ● Adhered to safety and clean area procedures to comply with agency and regulatory mandates. ● Inspected raw materials and finished products to verify quality and disposed of items that did not meet safety requirements. QUALIFICATIONS & CERTIFICATIONS ● Bachelor of Science Applied Microbiology & Brewing Nnamdi Azikiwe University Nkechi Ifeyinwa Muo CV 2019 Page 2 of 3 AWARDS & RECOGNITIONS ● Recognition for outstanding organization performance at the NICOS Annual Conference 2022 and 2023 VOLUNTEER EXPERIENCE WITH DATES ● ● Public Relations Officer – Department of Applied Microbiology and Brewing Nnamdi Azikiwe University (2019) Volunteer Secretary – Guaze Pharmaceuticals (2019 - 2020) RELEVANT TRAININGS ● ● Member, American Society of Microbiologist – (2021) Certificate of Completion for On Demand IT Skills Training by Digital Wich Support Community (2024) REFERENCES Available on request Nkechi Ifeyinwa Muo CV Page 3 of 3
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