Munish Katoch

 MUNISH KATOCH Mobile: - E-Mail:- STRENGTH 1. Excellent human relation skills, having dealt with a variety of customers at all levels. 2. Ability to execute a numbers of projects simultaneously. 3. Self Motivated and quick learner. 4. Ability to achieve short & long term goals.   PROFILE SUMMARY  A budding professional with 2 year of experience in Sales, Retention, Collection, Business Development and Client Servicing Ensuring high customer satisfaction by providing them with complete product support Enriched with the ability to learn new concepts & technology within a short span of time Excellent communication skills    ORGANISATIONAL EXPERIENCE BHARTI AIRTEL LIMITED (TELECOM) Chandigarh Telecom Circle Designation: MIS Executive– Retention and Backend data operator (Jan 2018-June 2020) Responsibility Outline:  NMS .Booking, Win bank Case enter through Oxygen Portal Handling 4  Field  Associates  Managing & keeping a regular track of all Field Associates  Weekly  Meeting with team and discuss their  performance   Handling Customer Queries & Complaints & providing them Proper Business Solutions. Retain  all terminate Customer  and reactivate maximum connection Proper Coordination with technical Team and provide proper solution to customer. Increasing Sales number     ACHIEVEMENT Best Executive for continues 6 Months in 2018-19.   EDUCATION         B.COM from JAMMU University. IT SKILLS Proficient in MS Office (Word, Excel & PowerPoint) and Internet Applications One year Diploma in Computer Application from NIIT JAMMU PERSONAL DETAILS  Father Name                        :                Kanwar Singh Date of Birth:15June, 1994 Residential Address:House No. 201 Baag, Tundi Himachal Pradesh Languages Known:Hindi, English and Punjabi Hobbies                                 :               Reading, Music, Travelling, and Internet Surfing