Muneeb Kayani

Personal details Muneeb Kayani Muneeb Kayani Sales and Marketing Graduate with +4 Years’ Experience - Education -, Sec D, Main Street, Bostan Valley 46610 Rawalpindi linkedin.com/in/muneebkayani-0a- Skills Microsoft Office Zendesk Computer Literate K-3 Software's Literate Bachelor's In Business Administration Nov 2017 - Jun 2022 University of Central Punjab, Lahore CRM, Total Quality Management, Marketing Research Design, Advertisement & Promotion, Consumer Behavior, Gov. Business & Society. Employment Sales & Customer services Assistant. Jan 2021 – Oct 2022 Focus IT Services, Rawalpindi With Focus IT, I develop leads to grow a business. I work directly with customers to recommend products and services to fit their needs. We are the leading company in the Home Furnishing industry. I also maintained 4.8 Trust Pilot rating. My main duties include: Perform informal and formal needs assessments for each customer to recommend appropriate goods and services Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times Accurately record customer demographics, sales orders, or other information digitally or in written form. Languages English Urdu Hobbies Sales Executive Jun 2019 – Dec 2020 Uk Movers, Rawalpindi Generating leads. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Obtaining deposits and balance of payment from clients. Maintaining client records. E Gaming Technologies Research After Sales Representatives Jan 2017 - Dec 2017 Carrefour, Islamabad As an aftersales service technician. I provided aftersales service support to customers, such as the installation, maintenance and repair of the sold products. Make corrective actions to ensure customers' satisfaction, resolve technical product-related issues and write customer summary reports. My responsibilities were: Analyze volume of repairs by store on a monthly basis Proficient computer skills including all Microsoft Office applications Sell aftermarket products to dealership customers Work with vendors to ensure good pricing and service Follow dealership guidelines for sale of accessories.