Contact-
www.linkedin.com/in/muna-jabdu- (LinkedIn)
Top Skills
Notion Productivity Software
Email Management
Customer Service
Languages
English (Full Professional)
Muna J. Abdu
Graphic designer | Digital marketer | Virtual Assistant
Addis Ababa, Ethiopia
Summary
Experienced marketing professional, result-oriented with
unsurpassed interpersonal and communication strengths. Eager to
contribute to team success through hard work, attention to detail and
excellent organization skills enthusiastic about using skills to boost
sales, customer expectations and support company success. Highly
Motivated to learn, grow and excel in the digital marketing industry.
Arabic (Elementary)
Amharic (Native or Bilingual)
French (Elementary)
Certifications
Project Management
Advanced Digital Marketing
Graphic Design
Delf A1 Diploma
Fundamentals of Digital Marketing
Experience
Little Black Book Series
PR Quality Assurance Assistant
June 2022 - Present (3 months)
California, United States
Hikma Electronics plc
Freelance Graphic Designer
March 2022 - Present (6 months)
Addis Ababa, Ethiopia
BaneBerry Co
Virtual Assistant
September 2021 - Present (1 year)
Colorado, United States
Helping with lead generation, content creation, and social media scheduling.
Beach Chair Marketing
Content Curator
November 2021 - January 2022 (3 months)
Canada
. Creating Animatic and Static Graphic Content.
Nadia Jemil Imports plc
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Sales Associate
April 2019 - January 2022 (2 years 10 months)
Addis Ababa, Ethiopia
. Monitored customer buying trends, market conditions and competitor actions
to adjust
strategies and achieve sales goals.
. Engaged with customers to effectively build rapport and lasting relationships.
. Holds monthly meetings with Managers to identify techniques to overcome
sales obstacles.
. Provided positive first impressions to welcome existing, new and potential
customers.
. Manage order cycles and returns quickly and professionally to enhance
business development
and maintain sustainability and customer satisfaction.
. Answered customer questions regarding sizing and accessories and
explained how to properly
care for merchandise.
. Evaluated inventory and delivery needs, optimizing strategies to meet
customer demands.
. Educated customers on promotions to enhance sales.
KAL Advertising
Graphic Designer
November 2018 - April 2019 (6 months)
Addis Ababa , Ethiopia
. Developed print materials such as brochures, banners and posters.
. Contributed design ideas in early planning stages with customers and project
managers.
. Created digital image files for use in digital and traditional printing methods.
. Used Adobe Photoshop for final touches on projects such as images sizes
and font selection.
Hikma Electronics plc
Marketing Manager and Personal Assistant
August 2015 - January 2017 (1 year 6 months)
Addis Ababa, Ethiopia
. Developed network of related professionals to open up business
opportunities.
. Prepared business proposals
. Coordination of events
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. Tender management and maintained hard and digital copy records of
projects
. File organization
. Meeting and travel arrangement
Corporate Africa
Advertising Project Manager
March 2015 - July 2015 (5 months)
Addis Ababa,Ethiopia
. Selling space in publications and conferences
. Prepared pitches
. Collaborated with other departments to achieve weekly and monthly sales
. Worked closely with management to maintain optimum levels of
communication to effectively
and efficiently complete projects.
. Quickly learned new skills and applied them to daily tasks, improving
efficiency and productivity.
. Served customers in a friendly, efficient manner following outlined steps of
service.
Angereb plc
Junior Marketing Officer
June 2014 - February 2015 (9 months)
Addis Ababa, Ethiopia
. Created documentation outlining research findings for use by project
managers, customers and
other marketing staff to make accurate decisions about future plans.
. Informed supervisors and company leaders on markets and regional sales
needs to best
meet customer needs and maximize revenue.
. Tender Preparation
. Customer management
Education
Unity University
Bachelor's degree, Marketing Management ยท (2010 - 2013)
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