Mumbi Wanjiku

I’m Vionah Mumbi Wanjiku, a highly organized and reliable Virtual Assistant with a passion for helping clients stay on top of their goals through effective administrative support, customer service, and digital marketing assistance. I specialize in providing seamless behind-the-scenes support so that my clients can focus on growing their businesses with clarity and peace of mind.

With experience supporting a wide range of clients, I’ve developed a strong foundation in managing calendars, scheduling meetings, organizing digital files, and maintaining communication workflows. I’m detail-oriented and thrive in keeping things running smoothly, whether I’m coordinating team tasks or handling customer inquiries. I enjoy being the person who brings order and calm to busy schedules.

I also bring a strong background in customer support, having handled email and live chat communications, resolved client concerns professionally, and maintained up-to-date customer records using CRM platforms. My approach to customer service is always people-first — I believe in clear, respectful, and timely communication that leaves a positive impression.

On the digital marketing side, I’ve supported clients by writing SEO-friendly content, editing articles, and managing basic social media or blog updates. I understand how digital visibility supports business growth, and I bring that awareness into every task I do — even if it’s just proofreading or updating a file.

I’m proficient in a variety of tools, including Google Workspace, Canva, Trello, Slack, ClickUp, HubSpot, Zoho, and more. I adapt quickly to new systems and take initiative in learning the tools my clients use, making collaboration smooth and efficient.

Above all, I value professionalism, reliability, and building trust with the people I work with. I take pride in being someone my clients can count on — whether it’s to follow up on a task, manage communications, or help bring structure to a busy workflow.

If you’re looking for a Virtual Assistant who is tech-savvy, proactive, and committed to helping you stay organized and productive, I’d love to connect. I’m here to help you simplify your workload and support your success with care and precision.