Mulikat Isoiyza Musa

Mulikat Musa I Airbnb Co-host Virtual Assistant Professional Summary Detail-oriented Virtual Assistant with a background in sales, education, and administrative support. Certified in Short-Term Rental Management with expertise in Airbnb optimization, guest communication, and property management. Skilled in email and calendar management, customer service, and workflow automation. Dedicated to streamlining operations and enhancing productivity for property owners and business professionals. Skills Proficiency with Short-Term Rental Platforms: This includes platforms like Airbnb, VRBO, Booking.com, and others. Managing listings, updating calendars, handling bookings, and using platform-specific tools. Financial Acumen: Basic understanding of financial tracking, expense management, and handling online payments. Marketing Skills: Knowledge of online marketing, social media management, and creating engaging property listings. Excellent Communication: Clear and prompt communication with guests, property owners, and service providers. Proficiency in written and verbal communication. Customer Service: Providing exceptional guest experiences, addressing inquiries, and resolving issues. Patience, empathy, and a positive attitude. Organizational and Time-Management Skills: Managing bookings, schedules, and multiple tasks efficiently. Prioritizing and handling responsibilities effectively. Courses and Certification Virtual Assistant & Short-Term Rental Management Certification Short-Term Rental Academy | 2025 Gained expertise in guest communication, property listing optimization, and reservation management. Developed skills in property arbitrage and virtual office administration. Trained in Google applications and various property listing platforms for efficient Freelancing Certification CEFA Freelancing Academy | 2024 Trained in customer management, virtual administrative tasks, and data entry. Developed expertise in handling client communications and workflow organization. Gained proficiency in various digital tools for efficient remote work. Executive Virtual Assistance Certification Alison | 2025 Gained expertise in executive-level administrative support and workflow management. Trained in email and calendar management, client communication, and task automation. Developed proficiency in organizational tools and time management strategies for remote work. Professional Experience Virtual Assistant A&D FX Academy 2024 Sales Representatives Andal Goods and Services 2023 Teacher Echo Standard Academy 2022 Education Bachelor of Science University Graduated: October 2023 Managed email and calendar schedules for busy professionals. Handled administrative tasks such as document organization and research. Communicated with clients, responding to inquiries and scheduling appointments. Provided customer service, improving sales conversion rates. Managed customer relationships and follow-ups, ensuring repeat business. Developed strong communication and organizational skills through lesson planning. Managed student engagement and problem-solving in a fastpaced environment.