O-49, Vani Vihar
East Uttam Nagar
New Delhi – 110059
Email:-
MUKUL CHOUDHARY
Objective: To work in an organization where I can develop my management skills and knowledge to deliver value-added results that provide me job
satisfaction and self-development which helps me to achieve personal as well as organizational goals.
Work And Experience
(August 2019 - January 2020)
Worked as a Customer Service Executive at IENERGIZER Private Limited. Roles And Responsibilities-
Answered calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Maintained records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications.
Followed up to ensure that appropriate actions were taken on customers' requests.
Referred unresolved customer grievances.
Education Qualification
Pursuing Bachelor of Arts.
Sr.Higher Secondary School Examination From CBSE Board.
Secondary School Examination From CBSE Board.
TECHNICAL SKILLS
CRM System and Microsoft office- Ms word, Ms excel, Powerpoint.
Basic knowledge of internet.
OTHER SKILLS
Good at Client Handling
Strong Interpersonal Skills
Good Team Player
PERSONAL DETAILS
Date of Birth: March 12, 1998
Language is known: English, Hindi, Punjabi And Haryanvi.
Gender: Male
I hereby declare that all the above information given by me is true to the best of my knowledge.
-MUKUL CHOUDHARY