Mukta Akter

A results-oriented customer experience professional with over 9 years of experience at Field Nation Limited specializing in project management, technical support, customer experience, remote troubleshooting, and team leadership. I bring strong foundation in recruitment, payroll processing, onboarding, training, and employee

relations. Proven expertise in enhancing team performance, fostering customer loyalty, and building partnerships with internal and external stakeholders. Extensive experience in customer-facing roles and cross-functional collaboration with teams in the US and Bangladesh.