Mujidat Saad

Struggling with daily admin duties, scheduling, or customer communication? As a Virtual Assistant and Customer Support Specialist with 3+ years of experience, I help busy professionals reclaim 20+ hours weekly — starting with a free productivity audit to identify what’s draining your time. I specialize in providing reliable administrative, customer support, and project management services to entrepreneurs, startups, and professionals who want to stay organized and focused on growth. Whether you're launching a business, managing a team, or juggling client work, I step in to reduce overwhelm and keep things running smoothly behind the scenes. Services I Offer: Calendar Management & Appointment Scheduling – Efficiently manage your schedule with tools like Google Calendar, Outlook, and Calendly. Email Management – Handle inboxes, professional email responses, and follow-ups using Gmail and Outlook. Project Management – Keep projects on track with tools like Asana, Trello, Notion, Hubspot, Monday.com, and Clickup. I manage task timelines, team coordination, and ensure workflow optimization. Social Media Management – Content creation, page management, and community growth on LinkedIn, Instagram, Facebook, and YouTube . I also strategize social media engagement for better audience retention. Customer Support – Provide phone support, live chat, and email assistance via platforms such as Zendesk, Freshdesk, and Intercom to enhance customer satisfaction, engagement, and retention. . File Management – Organize documents using Google Drive, OneDrive, Dropbox, and Box. Travel & Itinerary Management – Handle flight arrangements, hotel bookings, and detailed travel itineraries. Online Research & Lead Generation – Conduct market research, competitor analysis, and gather data to support data-driven decisions.