Muhibur Rahman

MUHIBUR RAHMAN Tel: -  Toronto, ON  E-mail:-QUALIFICATIONS SUMMARY        Professional Business Developer with more than 7 years of experience in the business development processes. A creative and inventive thinker, who craves a challenge and who is not afraid to work outside his comfort zone in fast paced and changing environment. Thrive in unstructured multi-vendor environments, managing key projects and meeting tight deadlines while supervising 20+ individuals. Proficient in Bengali, English and Russian languages. Exceptional skills in Research & Strategy, Teamwork, Decision Making, Sales & Marketing, Negotiation and Public Speaking. Proficient user of MS Access, MS Access, MS PowerPoint, MS Word, MS Office, MS Word, MS Project Clean driver’s abstract and full GM Licence. WORK EXPERIENCE Penske Truck Leasing, Mississauga Branch Operations Manager  Overlook and direct operations of the busiest Penske branch in Canada.    June 2019 - Present Implement and ensure compliance with all operating procedures, processes and policies. Coordinate routine communications with clients, staff, internal departments, technicians in an empathetic, efficient and timely manner. Spearhead accounting, consolidate records, and produce financial statements to evaluate growth. Infinia Inc., Toronto Real Estate Business Consultant Feb 2019 - Present   Coordinate and manage multiple projects that support Operational Excellence Delegate administrative tasks, decrease downtime and increase available time up to 20% to source for increased number of deals that generated higher revenue for the company  Reconcile quarterly and annual sales reports, revenue structure and conduct cost benefit analysis. Manulife Financial, Toronto Aug 2015 – April 2018 Business Development Lead  Planned, supervised and coordinated product launch of new Insurance products and lending services offered by Manulife.  Improved communication with Marketing department in order to have better understanding of market dynamics and recommend on B2C transaction accordingly.  Identified every sales lead and of made the most out of every opportunity to increase revenue and profitability.  Ensured that new clients will grow into a loyal customer base for insurance products as offered based on age and health conditions by implementing a new loyalty program. Metro Toronto Convention Centre, Toronto April 2013 – Sept 2014 Business Development Lead  Was responsible for developing and maintaining commercially productive relationships with both new and old clients.  Identified every sales lead and of made the most out of every opportunity to increase revenue and profitability.  Coordinated and mapped purchasing and supply chain management processes, documenting all flaws in the Page |1   systems. Replied to all customer enquiries in a timely, concise and accurate manner. Generated $45K in annual savings and reduced the reporting process time by 20% by researching, evaluating and recommending the implementation of a new and improved purchasing and supply management system. IBM, Markham November 2010 – March 2013 Junior Sales Analyst  Built successful relationships with various stakeholders, organizing discussions and interviews to develop an enhanced understanding of the company’s business needs, issues and improvement opportunities.  Provided Management with strategic recommendations regarding long-range planning for sales systems which drove a 10% business growth.  Oversaw a call center turnaround project, significantly improving call response times and increasing firstcall resolutions by 42%. EDUCATION Bachelor of Arts (Applied Economics and Finance), University of Waterloo Agile Training, EBG Consulting Mortgage Agent Certificate, REMIC - LEADERSHIP, PROFESSIONAL MEMBERSHIP & VOLUNTEER EXPERIENCE Toastmasters Public Speaking – Simcoe Speakers Membership Vice President of Public Relations – Simcoe Speakers WWE – CN Tower Climb Heart and Stroke Foundation – Bike Ride 2013 - Present 2014 - Present April 2014 May 2014 Page |2