Muhammed Hamza

HAMZA MUHAMMED Address: No 06 Eagle Road, Lafayette Estate Gaduwa Abuja. - Email-Nationality: Nigerian Professional Profile A skilled banking operations expert with over 2 years’ exposure as an innovative and digital product manager, I possess skills that enables me to manage multi-team development and operational delivery of task by understanding business requirements, managing changes and communicating broadly with multiple functional group and stakeholders, while keeping customer satisfaction and business goals top most priority. I am committed to excellence in everything I do. I am proactive, pragmatic and collaborative. I get things up and running quickly, I am results driven and a dynamic communicator. Technical Skills Details ● ● Experience Sopra, in dept knowledge on Amplitude Data Analysis Expert Total years 2 7months ● Microsoft Office, MS Project, SharePoint Expert 8 ● Google Sheet Expert 2 Education ● MSC. Public Administration. Nasarawa State University, Keffi, Nigeria (in view) ● BSC Hons. Public Administration (Public Policy Analysis. Adamawa State University, Mubi, Nigeria (2016) Upper credit Competencies Business Operations Volume forecasting Line management Headcount management Making policy decisions Negotiation Project administration Technical aptitude Distribution Managerial Setting direction/Leadership Contract administration Strategic planning Budget management Cost conscious Results driven Staff performance Product development Personal/ leadership Conflict Management Flexible attitude Embracing change Hard-working Always pro-active Relationship Mgt Highly organized Dynamic Communicator Professional Career Summary Tajbank Limited OCT 2020 TILL DATE Worked directly with the Head of Operations to manage the entire branch banking operations. Position: Operations Weekly meetings with branch team on bank products competitiveness, risk, cost and service level management. Product design (product architecture/flow, USSD interface design, Mobile App interface Reported bugs, payment solutions bottle-necks and gaps in digital products offerings Created confidence in the minds of customers by ensuring customer usability of the bank’s digital products Detecting forged instruments; identifying and tracking fraudulent customers. Overseeing GL and book balances at the end of business Account opening: both corporate and individual accounts. National Youth Service Corps -) Compulsory Service in Jos Electricity Distribution Company. Gombe regional Office Preparation of payment schedule of contractors Part of a team charged with distribution and installation of Over 500, 000prepaid meters Worked directly with the Regional Manager on ensuring zero tolerance on meter tampering. Extra-Curricular Activities Networking Travelling and Tourism Project and Events Management Play football REFERENCES ABDULRAUF MODIBBO.. NATIONAL ASSEMBLY COMPLEX. 3 ARM ZONE ABUJA Tel:- ALIYU OLOCHIE SANNI Sterling Bank. Kofar Ruwa Branch Tel:--PROF. ABDULSALAM JIBRIL. Department OF Entrepreneurial Studies. Nasarawa State University, Keffi. Tel:--