Muhammad Zainal Arifin

Muhammad Zainal Arifin

$5/hr
Customer Service, Data Entry, Customer Support
Reply rate:
100.0%
Availability:
Full-time (40 hrs/wk)
Age:
29 years old
Location:
Mojokerto, Jawa Timur, Indonesia
Experience:
7 years
. . Muhammad Zainal Arifin Mojokerto, Jawa Timur, Indonesia - - in/muhammad-zainal-arifin-86a98318b SUMMARY Export/Import Associate with extensive experience in managing logistics operations, ensuring timely customs clearance, Customer Service Expertise and coordinating international shipments. EXPERIENCE Supervisor CS Export / Import PT. BSA Logistics Indonesia • Export Activity: • - Export Booking to each carrier 2024 - NOW, Surabaya, Indonesia • - Finding suitable Rate (Ocean Freight. • Etc.) to carrier • - Submit Final SI to carrier for each shipment • - Case closed shipment (Pay THC, O/F from carrier) • - Escalate and solve all problems & issues related Export/Import L&S activity • Import Activity: • - Coordinate with agent for Collect shipment (Exw, FCA, FOB) • - Inform to consignee detail agent for pick up goods • - Check Draft HBL, draft MBL • - Create & Draft Inward Manifest / BC 1.1 • - Arrange Delivery of goods after SPPB Response • - Escalate and solve all problems & issues related Export/Import L&S activity. Export / Import Associate 2021 - 2024, Surabaya, Indonesia PT. Maersk Logistic Indonesia • Job Description at Maersk for Customer Experience Integra Project: • - Arrange Booking Intermodal for Export/Import activity from Customer, Coordinate with Internal Team and Vendor for shipment progress • - Monitor all activity for Export/Import Customs Clearance, Delivery to Customer WHs On Time as Their Request • - Escalate and solve all problems & issues related Export/Import L&S activity • Ocean Booking: • - Received order for Ocean Booking (Maersk Vessel) from customer • - Create Job on SAP, Being an Architect & Planner for Ocean Vessel schedule from Origin to Port for Customer orders (bookings), doing a smooth coordination with agent at destination and others Internal team related schedule & space allocation • Import Activity: • - Receive Pre-Notice from Supplier • - Check Documents all is appropiate & no dispute • - Create Job & Billing on SAP Data • - Check CI, PL, B/L, Phyto, HT, etc. • - PIB Drafting CIESA 4.0 BC 2.0 ; SSMGC GEN Z for Quarantine Shipment • - Coordinate with OPS for KT2 process • - Coordinate with OPS for KT9 Process • - Arrange Trucking, Delivery to WHs after SPPB Pelepasan Quarantine shipment & General Shipment • - Submit Import Realitation & Tax Report. Export / Import Team Leader PT. Nittsu Lemo Indonesia Logistik • Export Activity: • - Receive SI from Shipper • - Check With Overseas agent for sales contract if FOB or collect shipment • - Check With Sales for carrier selection each Shipper if shipment is Prepaid / CFR, CFI, Etc. • - Check Schedule with appropiate Cargo Ready Date from Shipper • - Inform Schedule of Vessel option to shipper • - Booking Space to carrier with confirm schedule from Shipper • - received Carrier BC / DO, Plan Trucking for stuffing activity as per Cargo Ready Date • - Received CI, PI, any suppdoc from shipper • - PEB / BC 2.0 Drafting -, Surabaya, Indonesia . . • - COO / SKA Drafting • - Submit Final Data to Carrier before Final SI Cut-Off from Carrier • - Create Job on Forwarding SAP Data • - Create Draft HBL, submit AFR 24H if Japan shipment, Submit ISF +10 & AMS if USA Shipment • - Issuing HBL, Pay Local Charge at carrier to receive MBL • - Shipping Advice / Pre-Notice to Overseas Agent with complete docs such as HBL, CI, PL, COO, MBL, etc.. Field Operation PT. Mitra Intertrans Forwarding January 2018-April 2018, Surabaya, Indonesia • Export Activity: • - Received SI to pick Up Delivery Order on Carrier • - Process Empty Container Export (iClear Lift On, Arrange Trucking also coordinate with each driver for empty container location) • - Check Empty container as per standard of quality (No Hole, No rush, Etc.) • - Stack on each carrier to have a stacking allocation port • - Process EIR Port Clearance at TPS & Teluk Lamong • - Coordinate with Warehouse if any container with Closing time nearest with stuffing activity • - Monitoring, coordinate with each Trucker to Gate In CY timely • - Process Extend Closing at Port if any container Late Arrival. EDUCATION Ketatalaksanaan Pelayaran Niaga & Kepelabuhanan (Port & Shipping Management) Stimart “AMNI” Semarang • July 2014 - May 2017 • 3.13 SKILLS Leadership Customs Clearance Document Specialist Freight Forwarding Customer Service Ms. Office
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