Muhammad Waqas

 WAQAS KASODIA M-04, Misbah garden, Jamshad road, Karachi-- Objective : My desire is to find a stable yet challenging position in a professional environment in which to learn new technologies and skills while utilizing my previous experiences to improve beyond my current abilities. I expect to build a strong business relationship within the company and with clients; and to exceed expectations in all aspects of my work. Qualification : Experience : Axact As Executive International Sales My Responsibilities Create, maintain and update database of customers with complete information and emails Make outbound customer calls to promote and sell a product or service. Consolidate existing customer base while building new customer base Record outbound call history and customers response in detail Ensure customer follow-up all the time Send or email product literature, brochures, catalogs and other campaign material Handle customer needs and requirements Respond to customer inquiries and resolve Refer customers' needs or inquiries to appropriate departments like sales, marketing, administrative or other departments Assist and support sales, marketing or other departments in handling customer requests and needs. Responsible for initiating calls to potential clients using a prepared selling script. Explain products or services and prices, and answer questions from customers. Convincing others to buy merchandise/goods or to otherwise change their minds or actions Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information Observing, receiving, and otherwise obtaining information from all relevant sources Place outbound follow-up calls to sales leads and persuade potential customers to complete and submit an application. Make sales and give Customer Support to Customers till shipment Report senior manager regarding the target E-Nexus Solutions As an Asst. marketing for the period of six months. My responsibilities were: Assisting the marketing manager and supporting the marketing team with marketing activities. Organizing and hosting presentation and client visit. To make an appointment with different companies/firm/organization domestically and internationally both. Physically visit to the company/firm/organization (domestic) and give the presentation. Give the presentation to international clients through Skype. Bring new projects. Satisfy the clientage. Targeted markets : Pakistan, UK, Canada, U.S.A Target the new companies/firm/organization. Update and maintain the marketing department’s documentation and database. E-Nexus Solutions As a team Leader for 2 years My responsibilities were: Sales Performance. Quality and Training. Administration. Business reporting. Human Resources and Personnel Management. Virtual Model Office Environment. MAKDA INDUSTRY As an IT executive for 14 months My responsibilities were: Installing and configuring computer hardware operating systems and applications. Monitoring and maintaining computer systems and networks. Troubleshooting system and network problems and diagnosing and solving hardware/software faults. Replacing parts as required. Providing support, including procedural documentation and relevant reports. Supporting the roll-out of new applications. Setting up new users' accounts and profiles and dealing with password issues. Prioritizing and managing many open cases at one time. Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers. Testing and evaluating new technology. Conducting electrical safety checks on computer equipment. Implement the new software of dot net frame work. Implement the whole camera system CCTV. Skills : Verbal Communication: Able to express your ideas clearly and confidently in speech Teamwork : work confidently in a group Self motivation : Able to act on initiative, identify opportunities & proactive in putting forward ideas and solutions Written communication : Able to express yourself clearly in writing Planning and organizing : Able to plan activities & carry them through effectively Flexibility : Adapt successfully to changing situations & environments Time management : manage time effectively, prioritizing tasks and able to work to deadlines Computing skills : MS office, using databases, spreadsheets, the internet & email, operate windows server 2003 & 2005, troubleshoot network issues and ETC Personal impact / confidence : presents a strong, profeesional, positive image to others which inspire confidence commands respect I can also have an experience in Adobe Photoshop, adobe after effect, adobe illustrator and adobe premier etc. Seminars Attended : Retaining Your Unhappy Customers. Customer Support System. Analysis And Manage The Lack Of Team. Business Communication. Personal Information : Fateher Name : Muhammad Yaseen kasodia Date of birth : 08th April 1990 Material status : single Nationality : Pakistani CINC No :- Reference : Furnish upon request