Muhammad Usman

RESUME Muhammad Usman (- SUMMARY A results-driven Project Manager and IT Expert with a strong background in overseeing complex projects and IT operations. With extensive experience in managing NAVTTC and other IT training initiatives from end to end, I excel in coordinating crossfunctional teams, optimizing workflows, and delivering projects within time and budget constraints. I am skilled in leveraging project management tools like Jira and Wrike, ensuring efficient project tracking and resource allocation. My expertise extends to IT infrastructure management, where I’ve successfully implemented security protocols, resolved technical challenges, and enhanced system performance. Passionate about driving organizational growth through effective project leadership and IT solutions. - Dalazak Road Peshawar KP Pakistan 2500 EDUCATION September 2016 University of Peshawar, Peshawar Pakistan Bachelor of Science Feb 2021 University of Peshawar, Peshawar Pakistan Master of Science in Computer Science (Major: Big Data Analysis) PROFESSIONAL EXPERIENCE May 2022–Present | City University of Science and Information Technology Peshawar Pakistan Instructor/Student Affair In-charge Dedicated Instructor at City University of Science and Information Technology KP, Peshawar, specializing in Computer Science. Passionate about fostering student learning and development through engaging lectures, hands-on demonstrations, and personalized mentoring. Instructor Responsibilities: • • • • Designed and delivered courses in Computer Science. Assessed student performance through assignments, exams, and projects. Collaborated on curriculum updates and improvements. Provided academic advising to support student success. Student Affairs In-Charge Responsibilities: • • • • • CERTIFICATIONS • Initiating and Planning Projects (University of California, Irvine) • Budgeting and Scheduling Projects (University of California, Irvine) • Managing Project Risks and Changes (University of California, Irvine) • Recruiting, Hiring, and Onboarding Employees (University of Minnesota) Managed student support services including counseling career advising. • Organized student events, workshops, and seminars. Implemented and enforced university policies. • Resolved student conflicts and addressed concerns. Maintained accurate student records and facilitated clear communication between students, faculty, and administration. • • Preparing to Manage Human Resources (University of Minnesota) Managing Employee Performance Associate (University of Minnesota) Managing Employee Compensation (University of Minnesota) July 2023–Present | Xpert IT Solution and Training Project Manager As a Project Manager at Xpert IT Solution and Training, I was responsible for managing both NAVTTC (National Vocational and Technical Training Commission) projects and other diverse initiatives from start to finish. My role included overseeing the complete project lifecycle—planning, execution, monitoring, and delivery—while ensuring that each project met its objectives within time and budget constraints. I collaborated closely with stakeholders, managed resources, led teams, and addressed any challenges to achieve successful project outcomes. Key Responsibilities: • • • • • • • • • Led the management of NAVTTC and various other IT and training projects from initiation to completion. Planned and coordinated project activities, including resource allocation, task delegation, and scheduling, to ensure timely delivery. Monitored project performance, identified potential risks, and implemented effective mitigation strategies. Collaborated with cross-functional teams and stakeholders to align project objectives and maintain clear communication. Managed budgets and ensured all projects were completed within financial constraints. Conducted regular status updates, prepared reports, and presented project progress to senior management and clients. Facilitated project meetings, set milestones, and tracked deliverables to ensure alignment with project goals. Utilized tools like Jira and Wrike for project tracking, task management, and workflow optimization. Provided leadership and guidance to project teams, fostering a productive and collaborative working environment. August 2022–Jan 2024 | Achieve Test Prep New Jersey, United States GOOGLE CERTIFICATIONS • Foundation of Project Management • Project Initiation: Starting a Successful Project • • Project Planning: Putting it all Together • • Project Execution: Running the Project • • Agile Project Management (in progress) • • Capstone: Applying Project Management Skills in Real World (in progress) • • How to use roadmaps in Jira • • Automate Task and Process with Jira TECHINAL SKILLS • Project Management • Proficiency in Microsoft Office or Google Workspace • Recruitment Support (End-toEnd Process) • HR Compliance • Microsoft Office • Google Docs/Sheets • SalesForce CRM • HRIS (Human Resources Information System) Project Specialist As a Project Specialist at Achieve Test Prep, I oversaw the Creditby-Exam Nursing Bridge Programs for LPNs, CNAs, and Medical Assistants, working remotely to ensure the success of these educational initiatives. Management • Data Analysis • Document Preparation and Management Key Responsibilities: • • • • • Program Management: Led and managed the Nursing Bridge Programs, ensuring they met educational standards and facilitated career advancement for healthcare professionals. Team Coordination: Coordinated cross-functional teams, streamlining project timelines and ensuring efficient workflow. Stakeholder Communication: Enhanced communication with stakeholders, including students, faculty, and administrative staff, to ensure alignment and program success. Process Improvement: Identified and implemented process improvements to enhance program development and operational efficiency. Educational Enhancement: Worked on initiatives to improve the quality and delivery of educational content, supporting the professional growth of participants. March 2019–April 2022 | Rupali Foods Privet Ltd IT Expert In my role as an IT Expert at Rupali Foods, I was responsible for managing and maintaining the company’s IT infrastructure to ensure smooth and efficient operations. My responsibilities included troubleshooting and resolving technical issues, implementing network security protocols, and providing support for software and hardware systems. I also played a key role in managing data backup solutions, optimizing system performance, and conducting regular updates to enhance IT efficiency. Additionally, I collaborated with various departments to support their technical needs and contributed to streamlining operations through IT-driven solutions. Key Responsibilities: • • • • • • • Provided technical support for both hardware and software issues, troubleshooting and resolving them efficiently. Implemented and monitored network security protocols to safeguard data and systems from potential threats. Oversaw data backup solutions and disaster recovery plans to ensure business continuity. Installed and configured operating systems, applications, and updates across the organization. Collaborated with cross-functional teams to identify IT needs and provide solutions to improve workflows and productivity. Monitored and optimized system performance, proactively addressing potential issues. Delivered user training and guidance on IT tools and systems to enhance operational efficiency.