Umer Rasheed
Islamabad, Pakistan (46000)
(--www.linkedin.com/in/umer-rasheed-12ab70192
CAREER OBJECTIVE
To acquire a position in a reputed organization that enables my education, experience, and personal skills for achieving the objectives in the best possible way.
CORE COMPETENCIES
MS Office
Attention to Detail
Software Proficiency
Problem analysis & resolution
Active listening
Communication Skills
Rapport Building
Business Acumen
EMPLOYMENT EXPERIENCE
ACCOUNTS AND BILLING AGENT (Role: Sales Enthusiast) June 15th 2021 – Oct. 22nd, 2022
WPMU DEV – Melbourne, Victoria, Australia (remote)
Working alongside a large international team of 180+ employees, handling inbound emails, live chats of existing and potential customers to solve billing and account issues, sales, and assisting technical support team and other departments.
Core responsibilities included:
Handling emails from different inboxes in Help Scout
Answering live chats of potential and existing members in LiveChat
Answering and solving the queries of other departments related to sales, accounts, and billing in Slack
Solving issues in Stripe (our payment processor)
Maintaining and developing spreadsheets
Making PPTs
FINANCE INTERN (Project Accounting) Oct. 2018 – July. 2019
CMPAK (Zong pvt ltd) – ISLAMABAD
The Primary task was to make reconciliation databases of invoices for CM-PAK (Project Accounting department).
Verification of Invoices for errors
Maintaining databases
Releasing GRNs on Oracle EBS
Making PPTs for the PA department
Other ad hoc tasks
Umer Rasheed
Islamabad, Pakistan (46000)
(--www.linkedin.com/in/umer-rasheed-12ab70192
EDUCATION
M.Sc. IN ACCOUNTING AND FINANCE 2020
UNIVERSITY OF LAHORE, ISLAMABAD
(Majors in Financial Reporting, Audit & Assurance, Financial Management, Tax)
BSc IN COMMERCE 2020
VIRTUAL UNIVERSITY OF PAKISTAN
(Majors in Economics, Accounting, Audit & Assurance, Financial Management)
B.COM 2018
VIRTUAL UNIVERSITY OF PAKISTAN
(Majors in Economics, Accounting, Audit & Assurance, Financial Management)
HIGHER SECONDARY SCHOOL CERTIFICATE 2013
(Majors in Mathematics, Physics, Chemistry)
CERTIFICATES
SAP FI CERTIFICATION 2020
(Distinction awarded in SAP FI course in M.Sc)
BECKER BUSINESS PACKAGE 2020
(CPE learning)
REFERENCES:
Available upon request
