Muhammad Umar Iftikhar

Muhammad Umar Iftikhar Phone: - email:- Major Role and Responsibilities                             Almost 15 Years of overall experience in the field of Software Quality Assurance (Software Testing) and Business Analyst. 2 years’ experience of working as Senior Requirement Engineer. Diverse knowledge of providing effective business strategies and solutions Acquainted with the strategies of business analysis, project management, data modeling, and business modeling In-depth knowledge of system development required for the business processes Ability to perform the documentation process of business requirements Familiar with operation and project management Outstanding oral and written communication skills Expert presentation and interpersonal abilities Ability to perform multi-tasking Performing Due diligence of developed product with the client. Preforming UAT. Working as Manager SQA. Experience to work as Scrum Master. 10+ years experience of working as Team lead and Resource Management Client Account management Heading project from SQA side Performing requirement review by clients. Developing requirement specification Performing product walkthrough with the development team. Proficient in Black Box, Functional, System, Integration, Regression Proficient in Test planning, Test Case management, Test execution and Bug tracking system management. Good practical knowledge of entire Software Development and Testing Life Cycle. Good communication skills, interpersonal skills and self-motivated. Good in SQL Writing Working Experience in BI, SQL Server BI Plugins in Microsoft Excel Leading UAT cycles Professional Trainings  Effective Problem Solving and Decision Making  Scrum practitioner  Scrum Master  DA Scrum  Lease and finance Professional Experience Systems Ltd, Lahore Pakistan (http://www.Systemltd.com/) July 2017 – Today Systems Limited is a global leader of next-generation IT services and BPO solutions. Ever since its inception in 1977, the company has evolved and taken center stage in information and technology by providing computing strategies and solutions to Government and Private Organizations. Responsibilities:  Client Account management  Communication with client and onsite to build bridge with ongoing activities and client expectations  Status Reporting to client and all the stakeholders  Team management  Risk analysis of new features and their impact analysis  Development of QA plan, Estimation, test strategies, test case writing and Test Data preparation  Defining the UAT scope and the test environment  Test cases Management, execution, defect reporting/tracking and management  Defining process and implementation  To conduct gap analysis/requirement gathering and process mapping activities which includes detailed process analysis and clarification of business requirements  Impact Analysis  Performing UAT testing on Client Envelopment Current Project Handling All the Products and projects under TransRe Account from SQA side, working as Manager of SQA Shared services and responsible to for end to end deliver of product The TransRe brand is built on the following principles:     Exclusively focusing on reinsurance, to avoid competing with our customers An ability and willingness to pay claims, supported by solid financials Easy access to our senior leadership, to improve speed and flexibility A global network of offices to deliver local support in your language We work with you, to create the right risk transfer solution for your specific needs. Environment & Technologies: BI, MSTR, DW, BI Microsoft Excel plugin, data verification Netsol Technologies, Lahore Pakistan (CMMI-5) (http://www.netsoltech.com/) October 2015 – July-2017 NetSol provides future-proof solutions using state-of-the-art technology. NFS (Netsol Financial Suite) Ascent has been designed as part of a full business platform and developed for maximum flexibility and customization. It is a global system that meets local requirements. Ascent can be used in multinational, multi-company, multi-asset, multilingual, multi-distributor and multi-manufacturer environments. Each application within Ascent is a complete solution in itself and can be used independently to address specific areas of the leasing/financing cycle – or collectively, as an end-to-end solution, covering the full leasing and finance cycle from quotation origination through end of contract at the retail and wholesale levels http://ascent.netsoltech.com/ Responsibilities:  Risk analysis of new features and their impact analysis             Development of QA plan, Estimation, test strategies, test case writing and Test Data preparation Test cases, Management, execution, defect reporting/tracking and management Review Requirement Specification and Functional Specification documents Lessoning with clients from requisition to end to end delivery of project Improves financial status by analyzing results; monitoring variances; identifying trends; recommending actions to management To conduct gap analysis/requirement gathering and process mapping activities which includes detailed process analysis and clarification of business requirements Discussion with relevant business users to identify and highlight requirement gaps Gather information related to business processing from multiple sources and evaluate the same to identify and resolve conflicts up to a detailed level Impact Analysis Test cases, input test data, test execution, defect management, follow-up on issues and defects Redesign existing business processes of the customer to achieve operational efficiencies and strategic advantages UAT Support offshore I have following Clients in my portfolio at NetSol Technologies Inc. Client Name Sector Client Name Sector Mercedes Benz Leasing China Leasing Mercedes Benz Leasing China ASCENT PRODUCT Leasing Mercedes Benz Auto Finance Company Financing Mercedes Benz Auto Finance Company ASCENT PRODUCT Financing Ebricks-inc a.k.a MetaApp, Lahore Pakistan (http://www.ebricks-inc.com/) February 2012 – 15-Oct-2015 Outsource team of CITRIX, Ebricks-inc, mobile development team closely follows the latest trends in business and consumer mobile applications. Custom mobile application development on all major mobile platforms such as iOS, Android, Windows Mobile, BlackBerry, and Symbian. Developed mobile applications for a number of different vertical markets including productivity, security, entertainment, and education. Responsibilities:  Requirement discussion with Client and having close interaction on deliverable and strategy of testing with client  Risk analysis of new features  Impact analysis of new development.  Gap Analysis  Role in Platform leading, the efforts, and managing status and results  Development of QA plan, Estimation, test strategies, test case writing and Test Data preparation.  Test cases, Management, execution, defect reporting/tracking and management.  Review Requirement Specification and Functional Specification documents  Testing and cloud instances (EC2)  Testing Secure mobile gateway  Leading a team located in different parts of world  Test cases, input test data, test execution, defect management, follow-up on issues and defects.  Responsible for routinely self-assessment and follow-up meetings with onshore and offshore team members  XenMobile Mail Manager, XenMobile Device Manager, XenMobile App Controller and Citrix NetScaler.  Experience in Amazon Web Cloud Services configurations for different XenMobile Solutions of Citrix  Performing UAT on Client Environment ICM Pakistan Formally known as Office Shadow, Lahore Pakistan (www.shadowplanner.com) March 2008 – February 2012 ICM Shadow-Planner Dashboard 4.0(Web-based Businesses continuity solution) – Sr. Requirement engineer It is a designed feature for ICM Shadow-Planner V4.0 which consist of gauges and graphs related to each section of software and user can configure base on usage and policy in organization Responsibilities:  Communicate with Client (if any) or with offshore team and understating the requirement.  Designing Requirement Specification Document (RS).  Communicating the requirement to Development team and offshore team and higher management.  Designing Functional Specification Document (FS).  Walkthrough the requirement and final builds.  Review of Test cases Environment & Technologies: Flex, JAVA, Test Track Pro, Visio. ICM Shadow-Planner Mobile Version (Mobile device based Businesses continuity solution) – Sr. Requirement engineer ICM Shadow-Planner Mobile version is a suite of software which is developed for “BlackBerry Device” to provide the basic and main feature of business recovery on the mobile device for user’s who are mobile around the globe and must manage their businesses. It helps you to create and act on Action plans assigned to the user or assign action plans to respected contact on user's organization. Responsibilities:  Communicate with Client (if any) or with offshore team and understating the requirement.  Designing Requirement Specification Document (RS).  Communicating the requirement to Development team and offshore team and higher management.  Designing Functional Specification Document (FS).  Walkthrough the requirement and final builds.  Review of Test cases Environment & Technologies: Flex, JAVA, Test Track Pro, Visio, BB MDS server, BB simulators. ICM Shadow-Planner 3.9 (Web-based Businesses continuity solution) – Sr. Requirement engineer Responsibilities:  Communicate with Client (if any) or with offshore team and understating the requirement.  Designing Requirement Specification Document (RS).  Communicating the requirement to Development team and offshore team and higher management.  Designing Functional Specification Document (FS).  Walkthrough the requirement and final builds.  Review of Test cases Shadow-Planner 3.9 (Web-based Businesses continuity solution) – Sr. Software QA Engineer-Team lead Responsibilities:  Risk analysis of new features and their impact analysis.  Development of QA plan, Estimation, test strategies, test case writing and Test Data preparation.  Writing Test Scripts.  Performing web tests for functionality and load testing  Verifying release of New version of Produced on Live Services  Test cases, Management, execution, defect reporting/tracking and management.  Responsible for defining Application Acceptance Criteria.  Review Requirement Specification and Functional Specification documents Environment & Technologies: PHP, AJAX for Microsoft platform, Test Track Pro. Imanami Corporation, Lahore Pakistan (www.imanami.com) Jan 2007 –March 2008 Web Dir (Web-based directory management solution) – Sr. Software QA Engineer Responsibilities:  Risk analysis of new features and their impact analysis.  Development of QA plan, Estimation, test strategies, test case writing and Test Data preparation.  Writing web tests for functionality and load testing  Test cases, Management, execution, defect reporting/tracking and management.  Responsible for defining Application Acceptance Criteria.  Communication with Clients for their issues verification.  Review Requirement Specification and Functional Specification documents  Update Development Manager, PM and all other stakeholders about the status of release.  Offshore (Pakistan Team) and On-shore (USA team) communication, coordination and Quality related issues resolution. SmartDL (Smart Distribution lists) – Sr. Software QA Engineer Project Details: Responsibilities:  Risk analysis of new features and their impact analysis.  Development of QA plan, Estimation, test strategies, test case writing and Test Data preparation.  Execution of test cases, defect reporting/tracking.  Responsible for defining Application Acceptance Criteria.  Communication with Clients for their issues verification.  Review Requirement Specification and Functional Specification documents Environment & Technologies: C#.Net, Microsoft Active Directory and Exchange Server 2000/2003/2007, Windows Vista, XP, 2k, NT Ghost Software (www.ghostsoftware.com) December 2006 to February 2007 Vision Call Popup Suite– Software QA Engineer Project Details: Responsibilities:  Development of QA plan, Estimation, test strategies, test case writing and Test Data preparation.  Test cases, Management, execution, defect reporting/tracking and management.  Risk analysis of new features and their impact analysis.  Communication with the development team for issues verification.  Review Requirement Specification and Functional Specification documents Environment: C#.Net, AJAX for Microsoft platform, PBX, Windows XP, 2k, NT. AMIGO PROJECTS- Software QA Engineer Project Details: QUICK SMS QUICK SMS is an application which provides functionality Web to IP Phone SMS Application for ALCATEL. These are3 modules for application i.e. Administration Console, Web SMS, and XML IP Phone application IP Spy. IP Spy is an application which provides Doorbell monitoring System for ALCATEL. Major devices used are IP Camera and IP Phone. There is a Web-based Administration Console used in configuration and setting up devices. Quick Dial Quick Dial Also a call popping software base on ALCATEL. Responsibilities:  Responsible for defining Application Acceptance Criteria, Writing test cases, test data generation and defining test strategies.  Test cases execution and defect reporting/tracking, Risk analysis of new features and their impact analysis.  Communication with development team for issues resolution. Review Requirement Specification and Functional Specification documents Environment: C#.Net, AJAX for Microsoft platform, PBX, Windows XP, 2k, NT. TotalMedi July 2003 to December 2006 DermTotal – Software QA Engineer Responsibilities:  Writing test cases  Requirement Gathering.  Reviewing RS and FS documents  Test case execution and bug reporting. Environment: PHP, AJAX, SQL Server 2000 and Web Controls Education Hajvary University, Lahore, Pakistan Bachelor of Computer Science References Will be furnished on demand -Best regards, Muhammad Umar Iftikhar