Muhammad Tasneem Hyder

MUHAMMAD TASNEEM HYDER-(- Sadiqabad, Punjab, Pakistan PROFILE______________________________________________________________________________ Versatile IT and Administrative Specialist with a comprehensive background spanning over a decade. Proven expertise in diverse roles including Computer Assistant, Computer Instructor, IT Incharge, Lab Administrator, Cyber Security Incharge, IT Store Incharge, and Clerk. Successfully executed impactful IT courses, streamlined lab operations, enforced cyber security practices, and managed IT equipment procurement. Excelled in administrative roles, ensuring efficient mail distribution, maintaining filing systems, and contributing to departmental publications. Adept at developing and implementing standard operating procedures (SOPs), overseeing inventory management, and fostering a culture of continuous improvement. With a unique blend of technical proficiency and administrative acumen, I bring a wealth of experience to any team, delivering results-driven solutions across multifaceted IT and administrative domains. EXPERIENCE_______________________________________________________________________ Computer Assistant / Computer Instructor____________________________________ April 2007 - February 2020 Garrison Human Resource Development Centre | Pano Aqil | Pakistan          Developed and communicated annual forecasts for IT courses, ensuring alignment with departmental objectives. Planned, organized, and executed impactful IT courses for department personnel, prioritizing practical knowledge. Provided comprehensive administrative support to a team of four Computer Assistants, streamlining operations. Conducted regular team meetings to address educational, technological, and administrative issues, fostering collaboration. Monitored overall performance of IT courses and team, proactively resolving discrepancies to meet deadlines. Played a key role in exam conduction, result preparation, and dissemination, adhering to prescribed SOPs. Strategically assigned diverse duties within the team to optimize outcomes and ensure smooth course functioning. Actively engaged in clerical responsibilities, documenting course details, maintaining records, and streamlining administrative processes. Reported to management, discussing future policies and improvements regarding IT courses, ensuring alignment with organizational goals. Cyber Security Incharge_________________________________________________ April 2007 - February 2020 Garrison Human Resource Development Centre | Pano Aqil | Pakistan       Received and analyzed cyber security threat alerts, synthesizing key information to prepare insightful presentations. Delivered engaging cyber security awareness lectures to educate staff, complemented by interactive quizzes to reinforce learning. Applied and enforced strict cyber security practices within the computer lab and across various offices, ensuring a secure digital environment. Conducted regular, thorough checks to assess the organization's cyber security posture, promptly reporting findings to management for necessary actions. Documented and maintained a detailed log of cyber security threat alerts, providing a comprehensive record for analysis, reporting, and future reference. Generated and organized reports summarizing the results of periodic security checks and assessments, facilitating clear communication with management and supporting decision-making processes. IT Incharge / Lab Administrator____________________________________________ April 2007 - February 2020 Garrison Human Resource Development Centre | Pano Aqil | Pakistan         Established a state-of-the-art Computer Lab, equipped with 30 personal computers. Administered and adhered to the repair and maintenance of IT gadgets, proactively resolving issues in collaboration with management. Developed and enforced clear, concise standard operating procedures (SOPs) for lab users, ensuring a streamlined and secure computing environment. Collaborated with vendors, suppliers, and workshops to procure necessary equipment, prioritizing compatibility with the existing lab infrastructure. Established and maintained an up-to-date inventory of all hardware and software components in the computer lab. Regularly assessed the performance and efficiency of lab computers, providing recommendations for upgrades or replacements as needed. Coordinated team efforts to maintain a clean and organized lab environment, ensuring a conducive workspace for all users. Oversaw the installation of new IT equipment and software, assigning tasks to team members based on their expertise and ensuring timely completion.   Implemented a regular maintenance schedule for lab computers and equipment, assigning specific responsibilities to team members for proactive upkeep. Conducted training sessions for team members on proper lab maintenance procedures and safety protocols, enhancing their skills and efficiency. IT Store Incharge______________________________________________________ April 2007 - February 2020 Garrison Human Resource Development Centre | Pano Aqil | Pakistan           Oversaw procurement, issuance, and maintenance of IT equipment. Implemented efficient inventory management systems to track equipment. Maintained detailed log books for each computer, recording repairs and maintenance activities. Ensured accurate and up-to-date documentation of all IT assets for reference and reporting. Conducted regular stock takings to track equipment availability and identify needs. Submitted detailed reports to management, providing insights into stock levels and recommendations. Conducted periodic audits to maintain a well-organized and classified inventory. Ensured consistent adherence to the classification system for easy item retrieval. Provided training to store staff on accurate classification and stock-taking procedures. Fostered a culture of continuous improvement and efficiency within the store team. Clerk_______________________________________________________________ April 2007 - February 2020 Garrison Human Resource Development Centre | Pano Aqil | Pakistan               Managed incoming and outgoing mail, ensuring timely distribution and dispatch. Sorted and recorded incoming mail, directing it to the appropriate departments. Maintained an efficient filing system for incoming and outgoing correspondence. Collaborated with various departments to facilitate timely mail delivery. Prepared outgoing mail, ensuring proper postage and packaging. Coordinated with external courier services for efficient mail handling. Ensured confidentiality and handled sensitive information securely. Implemented best practices in the mailroom for streamlined processes. Entered data of employees' service books into the department's custom software for streamlining or updating the employee’s database. Updated and maintained service books by making entries. Conducted daily routine printing and scanning of documents for submission to management. Drafted and composed Urdu circulars for any news or event and disseminated them among the employees. Updated the Hospital Management System database for our department by entering employee and their families' data. Drafted and composed the departmental magazine both in English and Urdu. EDUCATION__________________________________________________________________ Bachelor of Computer Sciences 2000 - 2002 Alkhair University | Multan Campus | Pakistan Bachelor of Computer Sciences SKILLS____________________________________________________________________________         IT Education and Training Administrative Excellence IT Infrastructure Administration Team Leadership and Collaboration Data Entry and Database Management Training and Development MS Word MS PowerPoint         IT Procurement and Vendor Management Cyber Security Management Inventory Management Communication and Reporting Documentation and SOP Development Problem Solving MS Excel Typing Speed 35 WPM LANGUAGES_______________________________________________________________________      English Urdu Punjabi Seriaki Sindhi