Muhammad Shafiq
Contact Info
Assistant Manager at Brain Telecommunication
Limited
-
✉-
Possess in-depth knowledge of Hardware and Software Installations/assembling ranging from
server, workstations, laptops, devices like IP-cameras, wireless & wired network equipment to
core latest Intel/AMD based servers. Have extensive experience in BIOS update of servers,
processors, boards and devices. Data recovery from nearly dead Hard drives for precious
data. Troubleshooting of extremely trouble some hardware and software. Network
Installations & troubleshooting. Training of junior staff and members. Implementation of
software and hardware Access Control Policies as suggested by the management.
Strengths & Skills
✔ Time Management
✔ Interpersonal Skills
✔ Communication Skills
✔ Network Operating
Systems
✔ Network Server
Technology
✔ Networking
✔ Operating Systems
✔ System configuration
✔ System administrator
✔ computer
troubleshooting
✔ Windows Server
configure & troubleshoot
6.4 years
Oct 2010 - Mar 2017
Assistant Manager / Network Development & Operations
Department
Brain Telecommunication Limited
1.2 years
Jul 2009 - Sep 2010
Hardware Engineer / Technical Development Department
Brain Telecommunication Limited
5.2 years
Apr 2004 - Jun 2009
Senior Officer Technical Support / (In-charge Department)
Brain Telecommunication Limited
6 years
Jul 1998 - Jul 2004
2.7 years
Nov 1995 - Jul 1998
Officer / (Software Lab)
Brain Telecommunication Limited
Officer / (Hardware Lab)
Projects
Prepare Computer Lab (PR Saint Andrew`s high School Lahore.)
Server/Systems configuration for Computer LAB
Hardware/Software Maintinance (Crescent Jute (Crescent Group))
Server/Systems configuration and troubleshooting
New system assembling/configuration (Atomic energy of Pakistan)
New system Configuration
New System Integration (Design & System Engineering ( motor way))
New systems assembling/configuration
Computers Maintenance (Nespak)
Installation/Configuration
Academics
BSc. Computer Science
Virtual University of Pakistan, Lahore
SSC (FA)
Lahore Board of Intermediate & Secondary
Education, Lahore
Matric
Lahore Board of Intermediate & Secondary
Education, Lahore
Certifications
Experience 21 years
Brain Telecommunication Limited
H# 45 Umer street, Rana town, Main
bazar Mansoorah, Multan road. Lahore
Lahore, Pakistan
Intel Certificate (Servers integration
training)
Intel Corporation.
Starting June 2009
Intel Certificate
Intel Corporation
Starting November 2008
Intel Certificate
Intel Corporation
Starting June 2008
Intel Certificate
Intel Corporation
Starting May 2007
Intel Certificate
Intel Corporation
Starting July 2006
Intel Certificate
Intel Corporation.
Starting June 2002
E-Commerce
Brain Ltd Lahore.
Starting September 2001
Microsoft certified Professional (1999)
Microsoft Corporation (MCP)
Microsoft Corporation
Starting September 1999
Hardware & Software Diploma
Computer Maintenance Center Lahore.
November 1994 - October 1995
Awards
Appreciation letter 1999 | 1999
Industries
Information Technology
Work History
Brain Telecommunication Limited
Oct 2010 - Mar 2017 (6.4 years)
Assistant Manager / Network Development & Operations Department
Lahore, Pakistan
NOC Servers management hardware and OS.
Exchange server, Data share server full management.
Xeon Modular servers assembling, Installation, configuration and troubleshooting.
NOC (Servers station installation) worked as part of team member.
Prepared Remote server Installation for MS Window server 2003, 2008 and MS Windows XP installation on workstation over the network.
Prepared Installation media for MS Window server 2003, 2008, 2008 R2, 2012 and MS windows XP, Windows7/8/10 installation
Prepared media as a virus removal tool. Boot from USB Flash drives/CD/DVD/Floppies and remove all viruses. Spy-ware from systems and
laptops as well as network wide virus removals.
Successful Data Recovery of Server’s crash hard disks and customer’s hard disks.
Injection of Drivers in the Windows Installations Media for SCSI, SATA and other hardware interfaces.
Brain Telecommunication Limited
Jul 2009 - Sep 2010 (1.2 years)
Hardware Engineer / Technical Development Department
Lahore, Pakistan
Servers Integration:
Xeon Quad Core Intel Server integration, new servers assembling and hardware troubleshooting.
BIOS, BMC, FRU/SDR firmware updating on servers
High speed fans problems fixing. Intel platform (Training from INTEL Corporation).
OS Microsoft windows NT server, all windows servers -) Installation. Configuration and troubleshooting with minimum
downtime.
OS Linux Red Hat, Fedora all version installation. And troubleshooting with minimum downtime.
All hardware devices and their respective driver installation and troubleshooting.
Hard drives Raids configuration and rebuilding and data backup solution.
Exchange server and antivirus server installation. Configuration.
All applications, Antivirus, security software, (require software of NOC) installation on servers.
Virus and spy wares removal and servers vaccination.
Brain Telecommunication Limited
Apr 2004 - Jun 2009 (5.2 years)
Senior Officer Technical Support / (In-charge Department)
Lahore, Pakistan
Desktop, Workstation Integration:
System integration, new system assembling and hardware troubleshooting.
Bios updating and related problem fixing on desktop, workstations.
All type of OS Microsoft windows (3.11, 95, 98, NT 4.0, 2000, ME, XP, Vista, 7, 8.1, 10, and All latest, installation. Configuration and
troubleshooting.
OS Linux Red Hat, Fedora (user requirement) installation. and troubleshooting
All hardware devices drivers search on internet and download and installation and troubleshooting
All kind of applications like Microsoft Offices (97.2000. XP 2002. XP-, 2013, 2016) Corel Draw AutoCAD etc.
Warranty problem solving for costumers.
Laptops Integration:
All OS and All kind of applications and user required software installation.
Run on laptop recovery software.
Devices drivers arrange and installation and troubleshooting.
Hardware troubleshooting.
Networking
Star, peer to peer, bus networking, cabling for all workstations installation and configuration and troubleshooting.
Virus removal and system vaccination in house network workstations.
Worked on VPRO technology for workstations configuration and troubleshooting remotely in LAN Wan networking.
DSL
DSL and ADSL modems configuration and troubleshooting for brain net users..
Wireless
Wireless routers and all wireless devices installation and configuration and troubleshooting.
VOIP
Linksys, Handy tone, Grand stream, Sapura devices and mobile phones, and IP phones and eyebeam software installation and sip
configuration, and troubleshooting.
Brain Telecommunication Limited
Jul 1998 - Jul 2004 (6 years)
Officer / (Software Lab)
Lahore, Pakistan
Job Responsibilities:
New Servers and desktop system integration, assembling and troubleshooting.
Software installation and troubleshooting of Desktops, Laptop.
Modems installation. Configuration and troubleshooting for users.
Email and Internet dialup configuration and troubleshooting for user.
Exchange client email configuration and troubleshooting in house.
:
Brain Telecommunication Limited
Nov 1995 - Jul 1998 (2.7 years)
Officer / (Hardware Lab)
Lahore, Pakistan
Job Responsibilities:
Systems hardware assembling troubleshooting, Repairing & service of Keyboard, mouse, printer, CD DVD Rom, Power supply, Monitors.
Projects
Prepare Computer Lab
Jul 2012 - Dec 2012 (5 months)
Company: PR Saint Andrew`s high School Lahore.
Tools: Server/Systems configuration for Computer LAB
New server and systems installation/configuration and troubleshooting for School Computer LAB.
Hardware/Software Maintinance
Apr 2012 - May 2012 (1 month)
Company: Crescent Jute (Crescent Group)
Tools: Server/Systems configuration and troubleshooting
Hardware/Software Computer/networking Installation/configuration/troubleshooting. .
New system assembling/configuration
Jan 2004 - Feb 2004 (1 month)
Company: Atomic energy of Pakistan
Tools: New system Configuration
New systems assembling/configuration and delivered.
New System Integration
Jan 1999 - Dec 2001 (2.9 years)
Company: Design & System Engineering ( motor way)
Tools: New systems assembling/configuration
New 1300 systems assembling & configuration.and delivered on (Motor way Lahore-to-Islam Abad). After sales technical support.
Computers Maintenance
Jan 1996 - Dec 1997 (1.9 years)
Company: Nespak
Tools: Installation/Configuration
400 Systems provided by us. Maintinance visits to Nespak house like hardware/software configuration / troubleshooting.
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