MUHAMMAD SALMAN
CUSTOMER SERVICE REPRESENTATIVE
Experience
CUSTOMER SERVICE REPRESENTATIVE
360 BPO Solutions | 2018 - 2021
Profile
I am an experienced Customer
Support Agent who is
experienced in outsourcing
and the contact center
industry. I am trained to
handle various customers,
assisting by answering their
inquiries and providing the
best solutions. Making sure to
resolve their issues first hand.
I'm very optimistic,
hardworking, open to new
opportunities, and always
ready to take on a challenge.
Providing excellent customer
service is my top priority. I am
skilled in Customer Service (
phone, chat, and email
support).
Contact
Karachi--https://www.linkedin.com/in/
muhammad-salmanbb385b200/
I worked as a Customer Service Representative in 360 Bpo Solutions
And I was responsible for generating leads of interested customers for
the health insurance vertical through calls.
CUSTOMER SUPPORT AGENT
IBEX INTERNATIONAL | 2021 - 2022
I worked as a Senior Customer Support Agent in Ibex International And I
was responsible to take inbound calls and resolve customer queries
through Live Chat and Email.
Education
Education/course name
Tabanis School of Accountancy, Karachi | 2020 - Present
ACCA Part Qualified
Skills
Skill group
Active Listening
Skills
Time
Management
Problem Solving
Zendesk
MS Excel
